Roche Streamlines Pharmaceutical Development with Livelink

Deploys Global Livelink Solution in Three Months

Paris, France - 2003-05-13 - At the LiveLinkUp Paris conference, Open Text Corporation (Nasdaq: OTEX, TSX: OTC) today announced that Roche implemented Livelink® at its headquarters in Basel, Switzerland at the same time as it launched a global rollout enterprise wide. Several years ago, and within three short months after it was selected, Livelink was implemented and integrated into the daily work routines at Roche's offices in many countries around the globe.

Roche's Livelink-based platform for information sharing, entitled ShareWeb, supports the full lifecycle of its global team projects. Providing a single point of access to training information, compliance programs, as well as a broad range of documents relevant for teams during the routine processes of daily work, Livelink helps improve efficiency at each stage from conception to marketing of Roche's new pharmaceutical product development cycles.

"Prior to implementing Livelink, Roche used a combination of conventional, yet inefficient methods for managing documents, such as email and a global shared drive system. Livelink has now replaced the global shared drives, eliminating their expensive administration," summarized Mike Zettler, ShareWeb Project Manager, Roche. "Project timeframes have also been minimized through more efficient information flows; processes have become faster, more flexible and more efficient."

According to Roche, since the launch of ShareWeb, access to documents is now independent of formats; knowledge from previous projects available, re-purposed and updated at all times; international teams can be assembled faster and new team members take substantially less time to familiarize themselves.

Leveraging Livelink's support for XML, Roche uses ShareWeb as a content management system for sections of its pharmaceutical intranet, bridging the gap between global team collaboration and improved visibility of knowledge creation. Additionally, the Livelink solution enables support for collaboration with external business partners. Meeting the high security standards of Roche, ShareWeb's Web-based architecture is essential to this external application.

"Improved collaboration among global development teams can dramatically help get new drugs to market faster," said Martin Sumner-Smith, Vice President of Pharmaceutical Solutions, Open Text. "In the pharmaceutical industry, faster time-to-market provides a decisive competitive edge."

Dr. Alfred R. Steinhardt, Global Head Knowledge Sharing Systems and Intranets, Pharma Global Informatics, F.Hoffmann-La Roche, Ltd., will be participating in a Knowledge Strategy Panel at the LiveLinkUp Paris conference on Thursday, May 15.

For more information about LiveLinkUp Paris, visit www.opentext.com/livelinkup/2003-Paris/.

About Roche

Headquartered in Basel, Switzerland, Roche is one of the world s leading innovation-driven healthcare groups. Its core businesses are pharmaceuticals and diagnostics. Roche is number one in the global diagnostics market, the leading supplier of pharmaceuticals for cancer and a leader in virology and transplantation medicine. As a supplier of products and services for the prevention, diagnosis and treatment of disease, the Group contributes on a broad range of fronts to improving people s health and quality of life. Roche employs roughly 62,000 people in 150 countries. The Group has alliances and research and development agreements with numerous partners, including majority ownership interests in Genentech and Chugai.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports fifteen million seats across 10,000 corporate deployments in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2003 by Open Text Corporation. LIVELINK, LIVELINKUP, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1996, June 30, 1997, June 30, 1998, June 30, 1999, June 30, 2000, June 30, 2001, and June 30, 2002, and 10-Q for the quarters ending September 30, 2002 and December 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com