Livelink Meetingzone Used for Security Conscious Government Agencies

Open Text's Real-Time Collaboration Gives PVA Time Savings Via a Secure Meeting Environment

Chicago, IL - 2003-04-22 - Open Text Corporation (Nasdaq: OTEX; TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, announced today that Professional Value Added (PVA), an Open Text Affinity Partner and provider of high-tech and software consultancy services to government agencies and Fortune 500 companies, uses Livelink MeetingZone to conduct necessary, secure, real-time business meetings with its US federal government and armed forces clients, eliminating the time consuming and arduous security checks compulsory for onsite meetings. Open Text announced the news at its 2003 Government User Group Meeting being held today in Washington, D.C.

In today's climate of heightened awareness, all federal and state governments, and armed forces agencies have incorporated judicious and thorough security checks and measures to protect their employees and time-honored institutions. As technical professionals servicing US government and armed forces clients, PVA would participate in stringent security checks, often absorbing a full workday, whenever it was necessary to meet with clients at a government or armed forces location.

With the advent of Livelink MeetingZone, PVA was able to eliminate many on-site meetings, while still benefiting from the dynamic collaboration characteristic of a real-time meeting. PVA can set up and attend Livelink MeetingZone meetings quickly and easily using a standard Web browser, empowering real-time collaboration and eliminating the time-consuming security clearance activities of onsite meetings. Fully integrated within the secure environment of Livelink, MeetingZone leverages Livelink's robust collaboration and knowledge management functionality, facilitating the seamless exchange of ideas and knowledge capture. PVA stores the information generated during a meeting in the Livelink repository for reference or use at a later date delivering lasting business benefits.

"We use Open Text's Livelink MeetingZone to save both time and money. From its very first application, Livelink MeetingZone delivers an immediate and demonstrable return on investment by eliminating travel costs," said Winston Hodges, PVA President. "Improving service is our primary motivator at PVA and Livelink MeetingZone allows us to affect real changes in the way we serve our clients. Since PVA employees are traveling less, we are able to improve the attendance at our meetings by bringing in more experts to serve the needs of our clients. Eliminating unproductive travel time also makes hours available that are now spent benefiting another customer or an internal project, improving service and substantially increasing productivity."

"Historically, for Open Text, security and safety referred to Livelink's ability to securely manage mission critical document and information collections limiting access and verifying accuracy. But today, in this new atmosphere of heightened domestic security, physical security requirements can place enormous time burdens on our customers," said Mark Portu, Vice President of Collaborative Technology at Open Text. "With Livelink MeetingZone, our customers, most specifically those in government agencies and armed forces, can collaborate within their organizations and with their partners, suppliers and their customers using their current infrastructure. There is no need to undergo the stringent, but necessary, security checks of an on-site visit, when MeetingZone will achieve the same real-time, dynamic collaboration previously achieved only in face-to-face meetings. Customers are seeing tremendous ROI."

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports fifteen million seats across 10,000 corporate deployments in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2003 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1996, June 30, 1997, June 30, 1998, June 30, 1999, June 30, 2000, June 30, 2001, and June 30, 2002, and 10-Q for the quarters ending September 30, 2002 and December 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com