Open Text Launches Livelink MeetingZone 2.0 at Annual Users Conference, Live LinkUp 2002

New Tools Include One Click to Reconvene Online Meetings, Version 2.0 Advances Team Collaboration, KM Integration

Chicago, IL - 2002-11-04 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, today introduced Livelink MeetingZone 2.0, which offers a more flexible platform for online team meetings and new features such as the ability to reconvene meetings with a click to carry over unfinished business. With globally dispersed teams becoming a fact of life in large organizations, MeetingZone 2.0 helps people around the world work together effectively without travel, and gives companies a fast ROI by improving productivity, saving time and reducing costs.

Open Text introduced MeetingZone 2.0 at Live LinkUp 2002, its annual user conference held this week in Chicago. The solution offers a more interactive Web-based meeting environment, and continues Open Text's thorough integration between knowledge management and collaboration in Livelink. While there are promises of similar solutions from competitors, none have been able to offer the same level of integration. MeetingZone 2.0 enhances Livelink's position as the industry s only truly tested solution for integrated collaboration and knowledge management.

The new MeetingZone provides a structure for teams to not only be more productive during a meeting, but also to improve planning ahead of a meeting and follow-up afterwards. Meeting information, notes and other content are saved in Livelink after a meeting has ended, enabling Livelink's metadata, classifications, workflows and other knowledge management features to be applied, so important meeting information can flow directly into an organization s knowledge repository. The ability to reconvene meetings is a popular feature in the new version, enabling participants to address unfinished agenda items and carry over content from the previous meeting.

"Global companies today depend on people working together over long distances, but the tools they use to collaborate the telephone conference call and e-mail lack the capabilities for more effective interactions," said Anik Ganguly, Executive Vice President of Products at Open Text. "When geography and time zones separate members of a project team, they need collaborative tools that allow them to work together as if they were in the same conference room. MeetingZone builds structure and processes into collaboration, so meetings are more productive; provides greater interactivity to keep people engaged; and offers ways to track actions, decisions and tasks, even revisit meeting details or results long after the team's project is completed."

Improved Meeting Preparation and Follow-up:

With Livelink MeetingZone 2.0, hosts can create detailed agendas with attachments for each agenda item, all of which can be e-mailed to participants in advance with the meeting invitation. During the meeting, the agenda helps keep teams organized, providing a status indicator to highlight the disposition of each item, and serving as a central point to collect detailed notes, issues and resolutions for each item.

Throughout the course of a meeting, Livelink MeetingZone 2.0 enables attendees to assign tasks to participants, recording who is required to work on which tasks and sending reminder e-mails to participants after the meeting has ended. Following the meeting, all notes and details from the meeting can be saved, so those that missed the meeting can easily catch up.

More Interactive Meetings:

New capabilities in Livelink MeetingZone 2.0 also provide greater interactivity among meeting participants, so users can share ideas and opinions on subjects in real time on a more equal footing with the presenter. Users can share notes and information easily, and hosts can conduct ad hoc polls to measure opinions of participants on an issue. These capabilities are integrated with other features, such as private instant messaging, group chat, whiteboarding, agenda annotations, shared notes, URLs, presentation slideshows and application sharing all immediately accessible to meeting participants.

Livelink MeetingZone 2.0 also offers multiple views of a meeting: a personal view and a presenter's view. For example, an attendee can switch between viewing a presenter's slideshow presentation and a personal view, where the user is taking notes or drawing on a whiteboard to share with the team later in the meeting.

Greater Flexibility:

Livelink MeetingZone 2.0 also offers increased flexibility. During meetings, users can easily add documents, slideshows or other content as needed from Livelink or other content repositories. New tools also let hosts quickly add new participants during a meeting, with the assigned roles and content access privileges to be used during the session. New meetings can be created using templates based on previous meetings.

Introduced more than a year ago, Livelink MeetingZone lets Livelink and non-Livelink users access meetings using a standard Web browser from any location, so organizations can extend real-time collaboration to customers, suppliers, consultants and other partners. Livelink MeetingZone offers a more secure environment because virtual meetings occur behind a company's firewall, rather than hosted at another location, so users can share more sensitive information in an online session using Livelink MeetingZone. Participation in meetings is also password protected.

Beta trials for Livelink MeetingZone 2.0 are underway and Open Text will release the product later this month.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Live LinkUp 2002

Live LinkUp Chicago, Open Text's 2002 user conference, will be held November 4-8 at Navy Pier in Chicago. The event will bring together Open Text customers, technology partners, industry leaders and Open Text technical staff to share new ideas and past experiences in collaboration and knowledge management. Live LinkUp will feature keynote presentations by major users, industry leaders and Open Text's senior management team, as well as compelling breakout sessions, workshops and product demonstrations focused on advanced Livelink applications and solutions. More information on the event can be found at http://www.opentext.com/livelinkup/2002-chicago/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports six million seats across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com