Open Text Introduces Content Management Offering For Livelink
Combines Livelink Content Management Capabilities into a Single Offering, Integrated with Knowledge Management and Collaboration
Chicago, IL - 2002-09-16 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, said today it is extending Livelink to offer integrated Web content management. The new offering will tie content management into Livelink's extensive knowledge management and collaborative capabilities.
Open Text customers, including Unilever Bestfoods and the International Organization for Standardization (ISO) Central Secretariat, already use content management features in Livelink, which allow them to preview and publish content. Content Management for Livelink will combine these features with new capabilities to give customers a complete Web content management solution. Consumer products giant Unilever Bestfoods is an example of the kind of customer that can benefit from the new solution.
"The Web plays a critical role in our business, so effective content management has been a priority for us," said Gerard Prins, e-commerce manager for Unilever Bestfoods. "While we have been using Livelink to publish content to multiple sites, we think this new offering can complement what we're doing today, and allow us to manage content more cost-effectively. That can add real value to our business."
By fully integrating content management into Livelink, Open Text will provide a complete offering that solves all the collaboration, content management and knowledge management problems that organizations face today. For example, authorized users can submit content for publication and, once approved, have it published dynamically to the Web site. Information from other applications such as databases, document management repositories and other enterprise applications can be dynamically extracted and integrated into the Web site.
Content Management for Livelink will also be fully integrated with Livelink's collaboration tools, enabling robust workflows to be used for content approval processes, and providing access to real-time collaboration with Livelink MeetingZone for virtual meetings to review and approve content. Because of its ease of use, Content Management for Livelink will be the first offering that puts affordable content management into the hands of the non-technical business user.
This kind of integration is already paying dividends to customers such as The ISO Central Secretariat, which has collaborated in the development of Content Management for Livelink. ISO is an international organization that has long standing expertise in organizing content management and distribution as well as collaboration on a worldwide scale. ISO extended its use of Livelink for knowledge management and collaboration to include managing content for its bilingual Web site, www.iso.org, and its Web store. ISO's solution can access and publish content from its Livelink repository or, for its Web store, pull information from ISO's product catalog residing in an Oracle database and publish it on the Web site in response to queries from end users.
"ISO is an organization deeply involved in collaboration, the development of technical content and the dissemination of information," said Pasi Rinta Filppula, IT director of the ISO Central Secretariat. "We create content in a collaborative process that encompasses 750 ISO working bodies and 200,000 plus technical experts from all corners of the globe. In order to deliver this content via the Web effectively, we needed an integrated solution. Livelink is the application that can meet our needs for collaboration, knowledge management and content management in a cost effective way."
"More customers are beginning to view content management as part of their overall knowledge management structure," said Anik Ganguly, executive vice president for products at Open Text. "Livelink has had almost all the underlying technology necessary to support content management applications in general, and Web content management applications in particular. Offering the packaged solution is an obvious extension of Livelink. With content management built in to Livelink, we're giving customers the most complete knowledge management offering. At the same time, customers avoid having to buy separate solutions and combine them on their own. This lowers their costs and reduces the time it takes to recognize the return on their investment."
Content Management for Livelink will include:
- Content authoring and creation.
- Multilingual site creation and management.
- Content approval and staging.
- Content distribution and syndication.
- Content delivery and personalization.
Content Management for Livelink will let teams of contributors work together to deliver compelling content over the Web. Authorized users with no previous knowledge of Web publishing will be empowered to create sites, add content using familiar authoring tools, such as Microsoft Word, and Dreamweaver, and submit content for approval and review. Templates will ensure that the "look and feel" of the site is always consistent, and separation of content from "look and feel" ensures that either can be modified independently of one another.
Content Management for Livelink will also leverage Livelink's metadata and search capabilities, so customers can avoid buying third-party solutions in order to offer comprehensive search capabilities on their sites. Livelink's rich metadata capabilities can be used by Content Management for Livelink to decide where and how content appears on a site, in advanced queries, or to personalize the content for particular users or groups of users. Content navigation trees are automatically generated from the Livelink structures and metadata.
To help organizations manage and maintain content over time, Content Management for Livelink will also offer tools to audit details about content, report on how often content is viewed, and analyze which content is viewed most and least often.
Content Management for Livelink will also provide out-of-the-box integration with industry-leading application servers and personalization engines, such as BEA's Weblogic and IBM's Websphere.
Financial Analyst Briefing
The Company will hold a Webcast for the financial community on Thursday, September 19th, at noon EDT, to discuss its new content management offering for Livelink. Details of the Web cast will be made available within 24 hours at: http://www.opentext.com/investor/investor_events/index.html.
About ISO and the ISO Central Secretariat
ISO is a not-for-profit, non-governmental organization established in 1947 for the purpose of promoting the development of standardization and related activities in the world. ISO is a worldwide federation of national standards bodies (143) whose work results in international agreements, which are published as International Standards and other publications related to the standardization process. The ISO Central Secretariat ("ISO/CS") provides support and coordination on the standards development and delivery processes, and acts as secretariat to the ISO governance bodies and policy development committees. The ISO system includes about 750 Technical Committees (TCs) and Sub Committees (SCs) and over 2,000 Working Groups (WGs). About 200.000 experts all over the world are involved in the work of ISO. For more information, visit www.iso.org.
About Livelink
Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.
About Open Text
Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports six million seats across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.
Trademark
Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
Release Disclaimer
This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
For more information, please contact
Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com
