Open Text Advances Livelink Product Family Specifically for Enhanced Library Automation

Library Automation, Search and Records Management Technology from Open Text Assist Information Professionals

Chicago, IL - 2002-06-04 - Open Text Corporation, provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, will participate in the 93rd annual Special Libraries Association (SLA) Conference Info Expo at the Los Angeles Convention Center, June 9th 12th. Open Text's exhibit in Booths 1337-1339 West Hall, will feature demonstrations of specialized products for library automation and records management: BASIS®, BASIS Techlib , BRS/Search , Query Server and Livelink Records Management .

For librarians who extend their reach to enterprise knowledge management, BASIS provides robust asset management, data modeling and security capabilities for large collections of structured data with integrated text and objects. BASIS is ideally suited to manage focused, specialized collections recording the organization's intellectual capital and supporting continuous detailed investigation and research. In addition, BASIS is a robust platform for collections that increase in value through categorization using hierarchical thesauri. Celebrating its 20 year anniversary, BASIS is deployed worldwide to manage technical research reports; product catalogs; radio, television and news archives; library catalogs; museum collections; commercial database services and more.

BASIS Techlib, an integrated library management solution for traditional and digital collections, is fully Web-based in all modules, including OPAC, cataloging, circulation, serials control and acquisitions. "At the SLA Conference, we will launch our second-generation Web OPAC with significant new functionality including: authority-based search assistance, self-service options with patron activity, and integrated digital content management," says Open Text Product Manager, Carol Knoblauch. "Extending the library catalog to support digital collections helps our customers manage their evolving service model to support the virtual library."

The BRS Product Group of Open Text will introduce the BRS Advanced Information Retrieval Tool Kit. As document collections continue to expand, searchers require tools beyond a typical ranked list of documents in response to a search query. To meet this need, Open Text is providing a set of advanced information retrieval and analysis tools to enhance the capabilities of BRS/Search applications. The tool kit consists of three modules: The Clustering Tool, The Query by Example and The Concept Mining/Enhanced Search Tool. Dave Schubmehl, Open Text Vice President of BRS Products explains, "these tools aide the information professional's expanded role to analyze and synthesize search results for end-users. In particular, the Concept Mining Tool analyzes the text in retrieved documents, extracts the names of companies, people, and/or the phrases or words, and presents a list of the most significant concepts in each requested category. Each concept is accompanied by a weight that indicates its relative importance in the analyzed text."

The Open Text display will also feature Query Server, a powerful solution for unifying access to multiple internal and external information sources including repositories, document management systems, intranets, and the Internet. "Today, it is often necessary to search each of these information sources separately causing employees to waste time in attempts to find information instead of putting it to use," says Mr. Schubmehl. Query Server solves this problem by integrating Web-compatible data sources through the power of the Internet. It broadcasts a user's query to multiple search-enabled information sources, merges and sorts the query results, and returns a single ranked list, providing a valuable first step toward a unified knowledge management system for your organization.

For the Information Professional with records management responsibilities, Livelink Records Management applies categorization and retention policies for complete lifecycle management of all corporate electronic records, as well as of physical objects. Livelink Records Management provides secure access to the record repository though a Web browser and will provide increased value to corporate information with highly descriptive metadata, all while ensuring the integrity of all business-critical knowledge. "With the full Open Text solution, a corporate records management strategy can leverage powerful search, collaboration, scheduling and workflow services of Livelink, and be combined with the collection management features of BASIS," says Tracy Blackwell, Product Manager, Records Management Group, Open Text.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports five million users across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2002 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink, Techlib, BASIS, BRS/Search, Query Server, and Livelink Records Management by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com