Leading Analyst Firm Identifies Open Text as a Leader in IDM Magic Quadrant

Leader Quadrant Placement Defined by Scalability and Comprehensive Content Management Capabilities

Chicago, IL - 2002-07-17 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, today announced that Gartner's Research Note of July 11, 2002 entitled The 2002 Integrated Document Management Magic Quadrant* by Research Directors Garth Landers and Debra Logan positions Open Text in the Leader Quadrant.

"Along with our Leader Quadrant position in the Team Collaboration Support Magic Quadrant, Open Text is proud of its Leader Quadrant positioning in the Integrated Document Management Magic Quadrant," said Anik Ganguly, Executive Vice President, Products, Open Text. "In more than a 10 year history, Open Text has remained focused both on the needs of the global enterprise for tangible return on investment and its individual knowledge worker for intuitive, ease of use. With Livelink, Open Text built on its early strengths in Web-based document management to offer a highly scalable, tightly integrated collaboration and knowledge management offering designed to be rich in functionality and flexible enough to address any business issue faced by global organizations."

Livelink, Open Text's collaboration and knowledge management software for the global enterprise, includes a core set of features to enhance team collaboration, such as advanced document and records management, real-time collaboration through Livelink MeetingZone, business process automation, enterprise group scheduling and information retrieval. Livelink is easy to install and maintain, requiring little time and resources, is competitively priced and provides substantial return on investment.

Gartner's Magic Quadrant is a graphical representation of vendor performance in a market segment. The vertical axis of the quadrant indicates the vendor's ability to execute on its strategy and the horizontal axis indicates the vendor's completeness of vision. As defined by Gartner, Leaders are vendors who are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. The Magic Quadrant is designed to serve a key role in choosing a vendor for the technology sector it is evaluating. Gartner's Magic Quadrant reports are available directly from Gartner Inc. at www.gartner.com.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports six million seats across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

*The Magic Quadrant is copyrighted May 2002 by Gartner Inc., and is reused with permission. Gartner Inc.'s permission to print or reference its Magic Quadrant should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner Inc.'s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner Inc.-defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner Inc. does not advise enterprises to select only those firms in the Leaders segment. In some situations, firms in the Visionary, Challenger, or Niche Player segments may be the right match for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner, Inc. research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner Inc. expressly disclaims all warranties, express or implied of fitness of this research for a particular purpose.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com