Open Text's Livelink Classifications Offers New Ways to Manage Content, Improve Knowledge Management

Multiple Classifications Automatically Bring Structure to Unstructured Data Lets Companies Import or Export Classifications Using XML Files

Chicago, IL - 2002-07-09 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, today introduced Livelink Classifications to help companies get a handle on vast repositories of content, improve knowledge management and speed information retrieval.

With Livelink Classifications, companies can apply structure to unstructured content by assigning classifications either automatically, semi-automatically or manually. Classification librarians can assign multiple classifications to a single item and users can assign classifications to documents they own, all without duplicating data. This allows content to be structured in ways that fit a user's perspective on the information, so a business case for a new product, for example, can be classified in two ways to fit the different perspectives of a product engineer and a marketing manager.

"A key part of successful knowledge management is making huge volumes of company information relevant to different types of professionals by putting it into contexts they are familiar with," said Anik Ganguly, executive vice president for products at Open Text. "The growing repositories of unstructured content, such as documents and presentations, are at the heart of that challenge. Livelink Classifications improves the way this content is organized, and makes it easy for users to find what they need, because information can be classified in many ways to fit the different perspectives of many users."

Livelink Classifications is the only solution that gives users the choice of assigning classifications automatically, manually or semi-automatically in which users are given an opportunity to confirm or reject an automatic classification. Livelink Classifications also lets users assign records management classifications to documents that must be retained and managed according to specific records management policies.

In support of open, standards-based integration, Livelink Classifications also supports the ability to import and export classification hierarchies from other repositories using XML files. This allows users to adopt any existing classifications, such as standard classifications for their industry, or export the classifications they've developed in Livelink to other systems.

As information is classified, users can browse in structured classification trees, and in multiple classifications simultaneously, to quickly retrieve the information they need. Users can also search classifications in Livelink Search or perform "from here" searches within branches of classification trees.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports five million users across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, LIVELINK UNITE, LIVELINK CLASSIFICATIONS and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com