Open Text Introduces Records Management 2.0, Adding Features to Manage Physical Records with Electronic Records in Livelink

Brings Physical Records Paper Files, Books-to Collaboration and Knowledge Management

Chicago, IL - 2002-06-18 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, today introduced Livelink Records Management 2.0, with new features designed to improve the management of physical records, such as paper files, books, images and compact discs, together with electronic records in Livelink. The solution brings an organization's physical records to online collaboration and knowledge management.

Livelink Records Management 2.0 is the first Web-based solution to give users a consolidated view of all records, whether physical or electronic. Physical records become searchable via a Web-based browser and can be included when users collaborate on projects and need access to critical records. The solution also gives organizations a more complete knowledge repository by consolidating all record forms wherever they reside within an organization.

"Our users have one place to manage all of our important records, wherever they reside and regardless of media type," said Noella Bordian, Corporate Records Manager at TransLink, the regional transportation authority for Greater Vancouver, British Columbia. "When users search for all the information on a specific issue, they get a complete picture of all that's available throughout TransLink."

According to a white paper developed by Doculabs, Inc. (www.doculabs.com), an independent research and consulting firm: "The Livelink Records Management platform supports the specific aspects of both electronic and physical records. It has impressive retention and disposition capabilities, and strong storage management and space allocation tools. Complete Web delivery of all records management functionality provides clients with enterprise-wide access to the records repository and database. Combined with the collaborative knowledge management capabilities of Livelink, the records management platform allows corporate records once isolated and hidden from view to be used as needed for business processes by other applications."

"Organizations need a single tool to be able to find and manage critical records, whether they sit on a server or in a file cabinet," said Anik Ganguly, Executive Vice President, Products, Open Text. "With Livelink Records Management 2.0, physical records are not only easier to find and manage, they become part of collaborative efforts and the organization's knowledge repository."

Livelink Records Management 2.0 lets records managers apply customized metadata to physical records, providing flexibility to organizations to determine what information is valuable for each different type of media. Physical records can also be included in an electronic process for managing the lifecycle of all corporate records, through the implementation of retention and disposition rules. The process ensures records managers are complying with an organization's records management policies.

Users are also able to circulate physical records and track the circulation of those records throughout the organization, pinpointing the exact location of records at any point in time. Records managers can also place "holds" on specific records that are under discovery or government access requests, to ensure they are preserved.

Introduced last fall, Livelink Records Management is the first completely Web-based comprehensive records management solution, making it an easy, low-cost solution to deploy across a large enterprise.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports five million users across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com