Sinclair Knight Merz Group Chooses Livelink Enterprise-Wide

Open Text's Collaborative Knowledge Management Solution Selected Over Seven Competitors

Chicago, IL - 2001-12-18 - Open Text Corporation (Nasdaq: OTEX; TSE: OTC), a worldwide leader in delivering collaborative commerce solutions, announced today that the Sinclair Knight Merz Group, one of Australia's leading independent professional services consulting firms, will implement Livelink® enterprise-wide. Currently, Sinclair Knight Merz Group is involved in several of the world's most high profile infrastructure developments, including docklands projects in London England, the Dublin Light Rail, and power generation and mineral projects across Asia. Livelink will enable engineers working on these projects to collaborate, exchange drawings and related documents on everything from excavation to drainage, and offer access to this information to clients via a Livelink extranet application.

Livelink will support the Sinclair Knight Merz Group's Worldwide Information-Sharing Environment (WiSE), a Web-based information-sharing environment which includes both intranet and extranet applications for the company's employees, trading partners and clients.

Livelink will enable Sinclair Knight Merz Group to establish 'virtual' project teams and bring the best skills to every project regardless of geographical distance and organizational boundary. Livelink enables the creation of extranets, which will provide clients and trading partners with direct access to proposals and documents, allowing a project manager in Dublin to communicate in real-time with an engineer in Kuala Lumpur and the client in Sydney, improving review and response times.

"We evaluated seven knowledge management packages but chose Open Text's Livelink for its return on investment performance, Web-friendly environment and ease of integration with our existing legacy environment," said Peter Nevin, Information Systems Manager, Sinclair Knight Merz Group. "Moreover, Livelink demonstrated it could work successfully in a decentralised environment and at low bandwidth, meeting our total cost of ownership ratios for cross border communications. Its format for the organization of information and ease of customization were compelling. We anticipate immediate benefits and high returns for our business in the year ahead."

Changes within the consulting firm and a raft of acquisitions have made knowledge and its management a critical business issue for Sinclair Knight Merz Group which, at any one time, can be working on up to 10,000 active jobs. By collating the firm's collective skills and cumulative experience into a globally accessible document library and providing tools to manage the project-related information, Livelink can help reduce duplication, re-use existing proposals and project documents, promote consistency, and streamline project administration.

"Livelink will provide us with a truly open, shared information environment that will meet our business objectives of encouraging a culture of learning and innovation while delivering commercial and technical solutions which create value for our clients, producing measurable, tangible results. It will have a catalytic impact on our innovation as a company bringing teams together like never before," added Mr. Nevin.

"More and more, businesses are turning to collaboration to provide them with that competitive edge," said Mike Farrell, Executive Vice President, Global Sales and Marketing. "The Sinclair Knight Merz Group's choice of Livelink is both a testament to the return on investment organizations gain using Livelink to fully leverage the collective strength of their employees, partners and customers, and proof of the superior technology of Open Text's collaborative knowledge management solution even when placed in the most demanding of competitive situations."

About Livelink

Livelink is a highly scalable collaborative commerce and knowledge management application. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organizations. Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organizations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organizations. For more information, visit www.opentext.com.

Trademark

Copyright © 2001 by Open Text Corporation. Livelink and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 20, 2001, and Form 10-Q for the quarter ended September 30, 2001. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com