Livelink provides The Royal Bank of Scotland's Shipping Division with electronic documentation capabilities
London, UK - 2001-08-06 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), a world-wide leader in collaborative commerce applications, today announced that The Royal Bank of Scotland, a leading European financial services group, has implemented Livelink® to improve the management of information resources within its shipping division.
Livelink will be used to facilitate information flow and collaboration between the bank's offices and customers. Using Livelink, The Royal Bank of Scotland Shipping Division (RBS Shipping) will be able to share, process and retrieve all information, via a secure, but easily accessible network. Livelink is a fully integrated collaborative knowledge management platform on which new functionality can easily be built as it is deployed throughout an enterprise.
Amanda Blake, Banking Services Director at RBS Shipping, commented: "Livelink will enhance collaboration across our network of global offices and between partners and customers in the shipping industry. By creating an online working environment we can enable users to share knowledge and documents and avoid the time consuming and costly administration involved in traditional processes."
Blake added: "Financial services for the shipping industry involve extremely complex processes, with hundreds of thousands of mandates requiring careful management. Livelink enables us to put all documents onto a fully backed-up system that secures against loss and helps us realise greater productivity by avoiding delays in workflow."
Livelink enables highly classified documents to be centralised on a secure network so that information is protected whilst allowing authorised users to easily access accurate, up-to-date data online. Livelink will enable RBS Shipping to improve the efficiency of company-wide communications. Users will have access to contracts, dockets, client data and all information concerning shipping insurance contracts. In addition, Livelink's virtual collaboration features will enable users to retrieve information and collaborate on projects from anywhere and at any time.
Andrew Pery, Senior Vice President of Global Marketing, Open Text, said: "Collaborative business applications are increasingly being implemented to improve the efficiency of a company's business processes. The Royal Bank of Scotland is committed to achieving the highest level of integration and access to information and knowledge, and we are pleased to be working with them to realise their goal."
About The Royal Bank of Scotland
The Royal Bank of Scotland Group is one of Europe's leading financial services groups and one of the largest banks in the UK, operating in Britain and throughout the world. Its acquisition of National Westminster Bank plc has created an enlarged Group with a diversified range of businesses serving personal, business and corporate customers. In addition to the provision of a full range of banking services under The Royal Bank of Scotland plc and NatWest brands, this enlarged Group also includes other major financial services brands such as:
- Direct Line, the UK market leader in private motor insurance and holder of a leading position in the telephone delivery of financial services
- Citizens Financial Group, based in Rhode Island USA: the second largest bank in New England
- Ulster Bank, based in Northern Ireland and with a strong position in the Republic of Ireland
About Livelink
Livelink is a highly scalable e-business application. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customised and extended. Livelink is essential to the effective management and development of communities of interest that span organisations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organisations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.
About Open Text
Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organisations. Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organisations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organisations. For more information, visit www.opentext.com.
For more information, please contact
Katie Brice
Grant Butler Coomber
44 020 8322 1922
44 020 8322 1923
katieb@gbc.co.uk
