Nortel Earns 635% Return On Investment Using Livelink

Open Text's Collaborative E-business Platform Delivers Reduced Overhead, Improved Efficiency and Greater Productivity

Chicago, IL - 2001-02-07 - Open Text Corporation (Nasdaq:OTEX)(TSE:OTC), a worldwide leader in collaborative commerce software for e-business, today announced the findings of an International Data Corporation (IDC) Return On Investment (ROI) study conducted at Nortel Networks (NYSE:NT) in Maidenhead, Berkshire, England.

Emphasizing a three-year 635% ROI, the report indicates that Nortel, a global Internet and communications leader, has achieved significant qualitative benefits and quantitative gains using Livelink® enterprise wide, including:

• Increased productivity
• Improved time savings
• Enhanced integration and consistency of information
• Substantial network hardware, software, and maintenance savings
• Greater employee satisfaction

Using Livelink, Nortel moved from a static system where vast amounts of information were dispersed and locally owned, to a Web-based solution that provides real time access to business critical information from a central repository. Nortel is currently using Livelink, Open Text's collaborative e-business platform, enterprise wide to support its Corporate Services information management system by standardizing collective forms and documents, as well as facilitating efficient hiring and departure processes.

Managing and organizing consistent documents, processes and forms for Nortel's corporate services information management system around the world has improved the accessibility and quality of information available to employees, increasing user output, productivity, and satisfaction.

"The results of this ROI study substantiates Open Text's ability to deliver productive, cost-effective solutions within the collaborative knowledge management space," Steve McClure, a research vice president in IDC's Software Research Group. "Robust functionality, powerful information search and retrieval capabilities, and enhanced workflow services contribute immeasurably to a successful e-business strategy."

Nortel reviewed a number of different solutions before choosing Livelink to manage corporate knowledge. Livelink's Web-based architecture, ease-of-use, and low cost to develop and deploy prompted Nortel's decision in favor of Open Text's collaborative knowledge management platform for e-business.

"Nortel's 635% return on investment validates the business critical capabilities Livelink continues to deliver to our customers," said Andrew Pery, Vice President of Global Marketing, Open Text. "Our e-business platform establishes efficient processes and improves the flow of knowledge within an enterprise, empowering organizations to accelerate innovation and strategically compete within the global marketplace. Simply, by making corporations more efficient, Livelink saves them money."

To view the ROI study conducted by IDC at Nortel, please visit the following URL: http://www.opentext.com/customers/Nortel/.

About Nortel Networks

Nortel Networks is a global Internet and communications leader with capabilities spanning Optical, Wireless, Local Internet and eBusiness. The Company had 2000 U.S. GAAP revenues of US$30.3 billion and serves carrier, service provider and enterprise customers globally. Today, Nortel Networks is creating a high-performance Internet that is more reliable and faster than ever before. It is redefining the economics and quality of networking and the Internet, promising a new era of collaboration, communications and commerce. Visit us at www.nortelnetworks.com.

About Livelink

Livelink is a highly scalable e-business application. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.

About Open Text

Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organizations. Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organizations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organizations. For more information, visit www.opentext.com.

Trademark

Copyright (C) 2001 by Open Text Corporation. Livelink and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, and June 30, 2000, and Form 10-Q for the quarter ended September 30, 2000. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com