World Leader in Knowledge Management Selects Livelink for Clarica

Open Text s Livelink improves organization and promotes increased efficiency through robust knowledge management capabilities

Waterloo, ON - 2001-01-17 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), a worldwide leader in collaborative commerce solutions for e-business, today announced that Hubert Saint-Onge, one of the foremost experts in knowledge management, chose Livelink to organize and manage massive amounts of business critical information at Clarica (TSE: CLI).

Hubert Saint-Onge, Senior Vice President Strategic Capabilities at Clarica, has been honored among other worldwide knowledge management leaders, such as John Chambers of Cisco Systems, as one of the year 2000 s Most Admired Knowledge Leaders by Teleos and Work Frontiers International. A key element of his mandate at Clarica is to enhance business performance by leveraging technological and collaborative resources. Knowledge strategy is at the heart of Clarica s capability.

Clarica s Livelink application will revolve around project management and document management capabilities, focusing strategically on developing Livelink as a key component of the company s knowledge infrastructure. Livelink s main contribution will be to add robust search functionality within the Clarica Connects existing intranet environment; as well as to manage business critical disaster recovery documentation.

One of Clarica s significant knowledge strategy goals is to personalize the desktop for its members, said Andrew Pery, Vice President of Global Marketing, Open Text. Because our technology is designed with practical business functions in mind, Livelink reduces the complexity of performing knowledge management functions, improving accessibility for all users. As a result, Clarica members can, on their own, initiate a virtual project environment for themselves and their teams.

Broadening the scope of the companies relationship, Clarica and Open Text are working together to jointly develop the next generation of knowledge strategies and to shape state-of-the-art software solutions that will accelerate the development of organizational capabilities.

Clarica s deployment of Livelink will enrich and complement our knowledge platform and take us to a new level of functionality, said Hubert Saint-Onge, Senior Vice President Strategic Capabilities at Clarica. Our collaboration with Open Text will open up new possibilities in leveraging knowledge to accelerate the growth of our business.

About Clarica

Clarica has provided insurance and investment solutions to Canadians for 130 years. As well as individual and group insurance, Clarica also provides a full range of savings and retirement products. In Canada, Clarica serves nearly three million customers through 7,300 staff, agents, financial planners and group representatives who operate out of 90 offices across the country. In the United States, Clarica operates from two mid-western locations to serve 225,000 policyholders.

About Livelink

Livelink is a highly scalable e-business application. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.

About Open Text

Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organizations. Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organizations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organizations. For more information, visit www.opentext.com.

Trademark

Copyright (C) 2001 by Open Text Corporation. Livelink and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, and June 30, 2000, and Form 10-Q for the quarter ended September 30, 2000. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Nicholas Thomas
Media Relations Manager
Clarica
519-888-3160
nicholas.thomas@clarica.com

Pierre Saulnier
Director, Public Affairs
Clarica, Quebec
514-282-6114
pierre.saulnier@clarica.com

Greg Secord
Open Text Corporation
+1-519-888-7111 ext.2408
gsecord@opentext.com