OPEN TEXT INTRODUCES LIVELINK 9

The newest version of Open Text s Livelink 9 is the foundation for collaborative commerce solutions

San Antonio, Texas - 2000-10-30 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), a worldwide leader of collaborative commerce software for e-business, today introduced Livelink 9 at its annual users conference, LiveLinkUp 2000. As the foundation for Open Text s strategy to support collaborative commerce applications, Livelink 9 builds on the strengths that have already made it the leading Web-based collaborative software product. Livelink 9 will be made available to all of Open Text s more than four million users world-wide. Customers such as Nortel Networks, Pfizer Pharmaceuticals, CBSI, and the International Organization for Standardization (ISO) are among the first to experience and evaluate the following dynamic and innovative features of Livelink 9:

• Inter-organizational Collaborative Commerce
• Integration Platform for Collaborative Applications
• Excellence in Meta Data
• Enhanced User Interface
• Added Security for collaborative commerce applications

Inter-organizational Collaborative Commerce

Livelink 9 sets a new standard for inter-organizational collaboration by building on its strengths in Web-based workflow and extending it to support integration with SCM, CRM and ERP applications through its XML interfaces. Using Livelink 9 s intuitive graphical interface and workflow, it is easy to define sophisticated business processes.

"One of the keys to delivering quality products and services is developing a solution that is able to streamline and facilitate significant business processes, "said Pasi Rinta-Filppula, Director of Information Processing Services, International Organization for Standardization (ISO) Central Secretariat. "Livelink 9 provides the set of tools necessary to automate processes throughout global enterprises, and to decrease the amount of time spent following routine procedures."

Livelink 9 s shared workspaces support business relationships and collaboration between vendors, suppliers, customers and partner communities.

Integration Platform for Collaborative Applications

By using its XML-based interfaces to integrate with SCM, CRM and ERP applications, Livelink 9 makes it easier to create applications that support interactions among staff, customers, suppliers and partners.

"The enhancements made in Livelink 9 are further evidence that Open Text is committed to providing open and scalable products using industry standards, said Andrew Pery, Vice President of Global Marketing, Open Text. By embracing XML, we have extended Livelink 9 to facilitate interoperability and the bi-directional transfer of data. Essentially, the infrastructure built into Livelink 9 provides the ability to communicate with other software and third party portals, effectively leveraging our customers investments in legacy data and applications."

Excellence in Meta Data

Livelink 9 sets a new standard in the organization and management of intellectual assets by providing powerful metadata management capabilities. Users can easily build HTML forms to associate sophisticated category and attribute information with any object in Livelink. Coupled with advanced search capabilities, this new feature enables users to build powerful cataloguing systems for objects such as documents, drawings and images.

According to Sean Barnum, Director of Knowledge Management of Complete Business Solutions, Inc., "A tremendous amount of information is generated at CBSI much of which needs to be kept on file indefinitely. We intend to leverage Livelink 9 s strong metadata capabilities to create sophisticated taxonomies that blend structured and unstructured information to create real business value across many projects and practices."

Enhanced User Interface

The user s first introduction to the enhancements in Livelink 9 is the new user interface that is more modern and easier to use. To Improve navigation and speed, Livelink 9 incorporates pop-up menus that present a Windows-like appearance. Making use of Livelink s new XML capabilities, organizations can create custom user interfaces which offer Livelink s collaborative features within a Web site look and feel, without incurring any of the costs associated with programming.

Livelink 9 Offline module allows users to have ready access to critical information even when they are not connected to the network. The Offline module synchronizes with the Livelink repository, ensuring that the most current version of the information is always available.

"Key elements in Livelink's user interface have been enhanced in this new version," said George Rathbun, Technical Lead, Clinical Systems, Pfizer Pharmaceuticals. "Additional drop-down menus mean fewer 'clicks' to get to where you want to go, making navigation easier and quicker. Generally improving the user experience with Livelink 9, the user interface also allows for greater personalization and customization."

Added Security for collaborative commerce applications

Livelink 9 is enhanced with powerful security features. In order to protect its customers significant investments in mission critical data, Open Text has integrated award-winning encryption software from RSA Security Inc. into Livelink 9.

These added security features enable Livelink 9 users to safely transfer information over public networks.

About Open Text

Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organizations. Open Text has pioneered the development of innovative intranet and extranet ebusiness applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organizations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organizations. For more information, visit www.opentext.com.

Trademark

Copyright (c) 2000 by Open Text Corporation. Livelink, myLivelink, b2bScene and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink and myLivelink by customers, and future performance of Open Text Corporation and b2bScene. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1997, June 30, 1998, June 30, 1999 and June 30, 2000. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com