British Telecommunications Selects Livelink ASP Solution to Power Its Collaborative e-Business Managed Service

Agreement embraces and supports BT s global joint venture partners

Waterloo, ON - 2000-10-26 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), a worldwide leader of collaborative commerce solutions, today announced that Syncordia Solutions, British Telecommunications (BT) (NYSE: BTY) e-business and communications solutions group, has become an authorized reseller, systems integrator and hosted solution provider of Open Text s collaborative commerce software. Open Text s Livelink Solution will serve as the foundation of a new global knowledge management service.

Highlights of the agreement include the following:

• Livelink is a core application of Syncordia Solutions new global knowledge management service
• Livelink s market reach is extended to Syncordia Solutions more than 27,000 corporate clients in 92 countries
• Syncordia Solutions is a licensed reseller and ASP Affinity Partner of Open Text, as well as a managed solution provider
• Syncordia Solutions supports Concert, the joint venture between BT and AT&T

"Working together, Open Text and BT are building on demand for managed e-business applications, said Andrew Pery, Vice President of Global Marketing, Open Text. "BT s unique business model provides all the benefits of ASP hosting, while still allowing customization to meet client-specific business requirements, including back-office integration."

Through the Livelink Solution, Syncordia Solutions customers everywhere can enjoy the benefits of Livelink s collaborative commerce capabilities within a fully supported environment. The managed service is a comprehensive end-to-end solution that includes hosting, customization, system integration, application management, product licensing, product support, and hardware procurement, for a predictable quarterly fee.

"We're very pleased to be working with Open Text and believe this new addition to our managed service portfolio will be well received by our clients," commented Mike Needs, Business Leader, Syncordia Solutions. "Making use of XML, Livelink's scalability, adaptability, and rapid deployment made it the ideal core application of our service portfolio."

About British Telecommunications plc

BT is one of the world s leading providers of telecommunications services and one of the largest private sector companies in Europe. Its principal activities include fixed and mobile communications, Internet services and IT solutions. In the UK, BT serves more than 28 million exchange lines and seven million mobile customers. BT has operations in more than 30 countries, with ventures in the Republic of Ireland, France, Belgium, Switzerland, Spain, Germany, Italy, the Netherlands, Sweden, New Zealand, Japan, Singapore, Malaysia, Korea, Latin America and India. BT and AT&T have also created Concert, the leading global telecommunications company serving multi-national business customers, international carriers and Internet service providers worldwide. In the year to March 31, 2000, BT's total turnover, including its share of its ventures' turnover, was 21,903m with a pre-tax profit of 2,942m. The group employs nearly 137,000 people.

About Syncordia Solutions

Syncordia Solutions, BT s e-business and communication solutions group, provides solutions to help its clients to optimize customer value in an IP enabled world. It provides consultancy, e-business, e-CRM and network centric applications, which it delivers and manages on behalf of many of the World s largest and most respected organizations. With revenues in the region of £1 billion, Syncordia Solutions is the largest provider of managed and outsourced network and IT solutions in the UK. It has more than 27,000 customers ranging from mid sized companies to multi national organizations in 92 countries across the globe.

About Livelink

Livelink is a highly scalable e-business application. Its richly- featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.

About Open Text

Open Text provides collaborative commerce solutions for e-business that enable users to extend and build CRM, SCM and ERP applications and allow them to work together within and across organizations. Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Its solution family called Livelink enables individuals, teams, organizations, and global trading communities to collaborate on e-business applications that facilitate e-commerce and other transactions among Global 2000 organizations. For more information, visit www.opentext.com.

Trademark

Copyright (C) 2000 by Open Text Corporation. Livelink and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, and June 30, 2000. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Greg Secord
VP, Investor Relations
Open Text Corporation
+1-519-888-7111 ext.2408
gsecord@opentext.com