Eastman Chemical Company Deploys Open Text's Livelink To Employees Enterprise-Wide For Knowledge Management

Livelink Enables Eastman to Reduce Business Process Cycle Times, Improve Productivity and Save Costs

Chicago, IL - 1999-05-27 - Open Text Corporation (NASDAQ:OTEX; TSE:OTC), the leader in Web-based collaborative knowledge management application software today announced that Eastman Chemical Company has chosen Livelink® to manage global knowledge-sharing across its offices enterprise-wide.

Eastman, a leading manufacturer of more than 400 chemicals, fibers and plastics, needed a knowledge management solution that would enable all its employees to work together in a more productive and secure environment and facilitate the online automation of lengthy approval processes.

"With offices in more than 30 countries, it has been difficult for our employees to collaborate and share information. Email wasn't adequate and we needed an enterprise-class document management and workflow solution with a robust repository and the capability to enable threaded discussions and version tracking," said Jim Randall, Livelink Project Manager, Eastman. "Livelink not only allows our employees to collaborate and make better business decisions, it has also enabled us to realize immediate savings from the reduction of paper-based process costs and increased productivity through faster approvals."

"We are pleased Eastman has chosen Livelink to standardize information and process management at a global level," said Dan Latendre, Vice President, Product Marketing, Open Text. "Livelink's Web-based, enterprise-scaleable architecture has enabled Eastman to create a centralized knowledge base that is easily accessed by all employees, promoting collaboration and innovation across the company, at the individual, project and departmental levels."

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Note to Editors: Open Text and Livelink are trademarks of Open Text Corporation. All other trademarks are the property of their respective companies.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com