Open Text Increases the "Readiness" of the United States Army Reserve

USAR is Deploying the Open Text Records Management Solution (iRIMS) to Provide Timely Access to Critical Information

Waterloo, ON - 2000-08-03 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), the leading provider of collaborative intranet, extranet and e-business applications, today announced that the United States Army Reserve (USAR) uses the Open Text records management solution (iRIMS ) to organize and preserve critical military data.

The United States Army Reserve (USAR) is the active Army s federal reserve force. It is made up of highly trained and ready-to-go combat support and combat service support forces that can move on short notice to give the active Army the resources it needs to deploy overseas and to sustain combat troops during wartime, contingencies or other operations. The USAR is the Army s only source of trained individual soldiers to augment headquarters staffs and fill vacancies in units.

Wanda Dickinson, Chief of the Records Management Branch of the USAR Office of the Chief Information Officer (CIO) and Project Manager for the Reserve Information Management System Electronic Documents Warehouse, admits, Before deploying iRIMS, electronic records could not be located when needed. Records were being deleted or overwritten to create much needed space on the hard drive.The results were that the USAR was unable to provide documents requested under the Freedom of Information Act (FOIA) and unable to locate records to document soldiers claims of entitlement.

Eliminating the confusion caused by individual control of data, the Open Text records management solution (iRIMS) is a fully integrated, Web-based records management solution for organizing information across multiple repositories throughout an enterprise. Ensuring file control, consistency and collaboration, Open Text records management solution (iRIMS) considerably streamlines workflows and increases efficiency.

Open Text s records management solution (iRIMS) allows users to access the most up-to-date critical information available through a common interface, said Andrew Pery, Vice President of Global Marketing, Open Text. By applying retention schedules to all USAR-generated records, iRIMS automatically preserves the countless documents generated by the USAR each year for as long as necessary.

iRIMS helps the US Army Reserve fulfil its objective to ensure that the Army Reserve soldiers are well trained and ready to be mobilized whenever they are needed, says Wanda Dickinson. After fielding to less than 100 people, we realized that iRIMS allows the USAR to identify vacancies months sooner, and, thus, we can fill vacancies faster.

Dickinson adds, One of the highest forms of military praise is to say that something increases the readiness of the USAR iRIMS does just that.

About Open Text records management (iRIMS)

iRIMS is a fully integrated, Web-based enterprise records management solution. By delivering a complete range of records management functions through a Web browser, iRIMS increases access to enterprise records, giving all records managers and knowledge workers the abilityto administer, create, classify or manage paper or electronic information. iRIMS delivers a complete range of business critical records management functionality. Features like the automatic invocation of retention and disposition rules, the ability to centralize and automate business rules and access to multiple repositories, from a variety of desktop applications as well as a Web browser, make iRIMS a part of every business function.

About Open Text

Open Text has pioneered the development of innovative intranet, extranet and e-business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Today, Open Text solutions allow individuals, teams, organizations, and global trading communities to collaborate on projects, share ideas and accelerate innovation to the fastest possible speed. We call it HyperInnovation and it is already a major factor in the success of leading Global 2000 organizations. Open Text has become the largest supplier of collaborative, Web-based e-business applications for the enterprise, with over 3.5 million users in 31 countries, speaking 12 languages throughout the world. For more information, visit www.opentext.com.

Trademark

Copyright © 2000 by Open Text Corporation. Livelink and Open Text are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. Other product and Company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink or iRIMS by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company s customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company s initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, and June 30, 1999, and Form 10-Q for the quarters ended September 30, 1999, December 31, 1999 and March 31, 2000. Forward-looking statements are based on management s beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management s beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com