Swissair Selects Open Text s Livelink and mylivelink as Collaborative Intranet Solution

Livelink s powerful capabilities and ease-of-use to enhance virtual team collaboration and myLivelink s collaborative portal to improve efficiency

St. Gallen, Switzerland - 2000-05-16 - Open Text Corporation (Nasdaq: OTEX, TSE: OTC), the leading provider of collaborative intranet, extranet and e-business applications, announced Swissair/Sabena Airline Management Partnership (AMP) has chosen Livelink® and myLivelink as its collaborative intranet solution for the Product Development and Management division. Swissair chose Livelink for its knowledge management, information retrieval, and virtual team collaboration functionality, expecting to significantly enhance current business processes.

"We feel strongly that Livelink will streamline processes in the Product Development and Management section, allowing Swissair to supply our customers with top-quality products much sooner," says Annemarie Fraefel McLaren, Product Development Manager at Swissair/Sabena Airline Management Partnership (AMP). "Livelink enables our employees to quickly find and publish information, create virtual teams and collaborate, without needing any help from a webmaster. This ease-of-use improves efficiency and supports us in meeting our customers requirements much faster."

The quality of the products offered aboard the aircraft, as well as on the ground, depends a great deal on the quality of the information supplied and on employees being able to communicate with each other. In the past, information was centrally stored on servers and was not accessible to all employees. In addition, proper search tools were missing. This resulted in a tremendous loss of information and wasted time. In choosing Livelink, Product Development wanted an out-of-the-box, Web-based knowledge management and information retrieval solution that was highly scaleable and allowed both the Brussels and Zurich based teams to be able to retrieve data from a centralized repository and organize virtual team collaboration across geographical borders.

"We are pleased that Swissair has chosen Livelink and myLivelink to enhance its business processes," said Andrew Pery, Vice President, Marketing, Open Text. "By deploying Livelink across the Product Development section, Swissair is able to decrease its production cycle considerably on new products, thereby speeding delivery to customers."

After evaluating a number of products, Livelink was recognized as the solution meeting all these requirements. In addition, Open Text was able to offer its new product myLivelink, a collaborative portal for virtual teams enabling members to personalize access to information repositories.

About Livelink

Livelink is a highly scaleable e-business application. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.

About myLivelink

myLivelink is the leading collaborative knowledge portal solution for business. It connects users to information from within their enterprise business systems, intranets, extranets and global e-community all from a single Web interface. Using myLivelink, users can filter and access information from selected sources, set up virtual teams, collaborate on projects, and participate in discussions across the globe without leaving the desktop. A 'hub' for navigating and accessing a variety of information sources, myLivelink enables users to personalize access to corporate information, industry data, enterprise business systems, consumer links, e-mail, conferencing, calendaring, forms processing, news feeds, and more.

About Open Text

Open Text has pioneered the development of innovative intranet, extranet and e-Business applications. Since creating one of the first search engines to index the World Wide Web, the Company has remained at the forefront of Internet-based technologies. Today, Open Text solutions allow individuals, teams, organizations, and global trading communities to collaborate on projects, share ideas and accelerate innovation to the fastest possible speed. We call it HyperInnovation and it is already a major factor in the success of leading Global 2000 organizations. Open Text has become the largest supplier of collaborative, Web-based e-Business applications for the enterprise, with over 3.5 million users in 31 countries, speaking 12 languages throughout the world. For more information, visit www.opentext.com.

Trademark

Copyright © 2000 by Open Text Corporation. Livelink, 'Effective Solutions. Driven By Vision. Powered By Innovation.', HyperInnovation, b2bScene.com, and Open Text are trademarks or registered trademarks of Open Text Corporation. SGI is a trademark of Silicon Graphics, Inc. This list is not exhaustive. Other product and company names herein may be trademarks of their respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the deployment of Livelink and myLivelink by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company s customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company s initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, and June 30, 1999, and Form 10-Q for the quarters ended September 30, 1999, and December 31, 1999. Forward-looking statements are based on management s beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management s beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com