Siemens Business Services Chooses Open Text s Livelink for Enterprise-Wide Knowledge Management

Livelink enables Siemens Business Services to improve efficiency and increase competitive advantage

Beaconsfield, UK - 1999-06-22 - Open Text (NASDAQ:OTEX; TSE:OTC), announced today that Siemens Business Services has chosen Livelink as its standard internal communications platform for their international outsourcing business. Livelink, an intranet-based collaborative knowledge management application, will allow employees across the world to access a continuously up-to-date reservoir of information.

Siemens Business Services (SBS) is one of the UK s fastest growing technology services and business process outsourcing companies. SBS combines business process and project management strengths with the technology and financial strengths of the Siemens Group to provide a powerful range of IT, workflow and outsourcing services to the public sector, financial and commercial institutions. SBS use Livelink in its Knowledge Database for the effective knowledge management of its international outsourcing business. In addition, consulting teams at SBS use Livelink to collaborate in projects, exchange project experiences, and manage various document collections.

When asked why SBS selected Open Text s Livelink, Mike Bray, Technology Strategy and Planning Manager, commented that Livelink allows the company to achieve its strategic goals of improving efficiency and increased competitive advantage due to:

quality improvements optimisation of internal procedures reduction of the time needed to access relevant information and accelerated business processes.

"One of our main reasons for choosing Livelink is because it is an out-of-the-box solution with proven scalability that does not require the installation of any client-side software other than a standard browser." said Bray.

SBS is taking full advantage of Livelink s comprehensive functionality, including Change Agents for notifying users about changed or updated information, navigational assistance, project oriented discussion groups, workflow for more efficient business procedures, document management, and task lists. SBS is also expecting significant efficiency improvements as information only needs to be stored in one place, which is safeguarded from unauthorised access by several levels of security protection.

"We are really pleased to be working with SBS, and proud that Livelink is contributing to the establishment of best practice in the servicing of its customers," said Derek Buchanan, UK Country Manager of Open Text. "I believe that the fact that Livelink is an out-of-the-box solution with proven scalability is a key factor in Siemens selection."

About Livelink

Livelink is a highly scaleable, collaborative knowledge management application for intranets and extranets. Livelink's richly-featured enterprise document management, virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services are tightly integrated into an off-the-shelf application that is easily customised and extended to fill a broad range of information and knowledge management needs. Livelink servers are fully Web-based and open-architected to ensure very rapid deployment, requiring just a standard Web browser on users' desktops to access its full functionality. Livelink runs on Microsoft Windows NT®; and the leading UNIX platforms and supports most popular relational database management systems.

About Open Text

Open Text Corporation's software and services enable the world's largest companies to leverage the global reach and openness of intranets, truly "Putting the Web to Work" . Open Text has a world-wide installed base of 2.5 million users in 3,500 corporations. Open Text's dramatic growth has been fuelled by the rapid market acceptance of its innovative collaborative knowledge management system, Livelink. The company has been named the growth leader by the Delphi Group and the market share leader by International Data Corporation. Further information about the company, its products and services, and its partners and customers can be found at http://www.opentext.com.

For more information, please contact

Myriam McLoughlin
Account Manager
Grant Butler Coomber
(00 44) 0181 322 1922
myriamm@gbc.co.uk

Jill Wilkin
Marketing Director, Northern Europe
Open Text UK Ltd.
(00 44) 01494 679700
jwilkin@opentext.co.uk