Pharmaceutical Leader Realizes Return on Investment with Savings in Process Time and Improved Collaboration
Waterloo, ON - 1999-06-29 - Open Text Corporation (NASDAQ:OTEX; TSE:OTC), the worldwide leader in Web-based collaborative knowledge management application software, announced today that its flagship product, Livelink, has been chosen by Glaxo Wellcome Inc. Livelink will help Glaxo Wellcome, a leading Canadian research-based pharmaceutical company, to automate business processes, enable workgroup collaboration, and improve the capture and reuse of corporate knowledge.
"With Livelink we have been able to create a collaborative workgroup area on the Web where our geographically dispersed teams work together on projects, develop common goals and take advantage of valuable discussion areas," said Joe Felix, Director of Commercial Information Technology, Glaxo Wellcome. "We are also using Livelink as the engine to drive our workflow applications and have already realised a 50 percent savings in process time."
In addition, Glaxo Wellcome has established the Sales and Marketing Knowledge Exchange system. This system promotes discussion between employees on best practices and corporate successes as well as provides a secure area for users to search and reuse previous information completed for other projects.
"Leveraging corporate knowledge is a critical success factor in the highly competitive pharmaceutical industry," said John Shackleton, President, Open Text. "Glaxo Wellcome understands the benefits a collaborative knowledge management application can provide in accelerating innovation, improving time-to-market and reducing costs across the company."
Note to Editors: Open Text and Livelink are trademarks of Open Text Corporation. All other trademarks are the property of their respective companies
Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com