Open Text's Livelink Wins Crossroads 2000 A-List Award With The Highest Possible Rating

Increased functionality upgrades Livelink's rating to AA and earns Open Text its second consecutive Crossroads A-List Award

Waterloo, ON - 1999-11-09 - Open Text Corporation (NASDAQ:OTEX; TSE:OTC), the leading provider of innovative intranet, extranet and e-community platform solutions, today announced that its flagship product, Livelink®, has won a Crossroads 2000 A-List Award for Project Collaboration in the Finding and Reusing Knowledge category. Based on the collaborative experiences of customers interviewed by Crossroads, Livelink was given a deployment rating of "AA", the highest awarded by Crossroads, and an improvement on last year's "A" rating.

Sponsored by Open Systems Advisors, Inc., the Crossroads A-List Awards distinguish products and services that provide organizations with innovative functionality to meet today's critical business challenges. Winners are determined after a close review of the product and confidential interviews with experienced customers. This year's award recognizes Livelink's ability to enable companies to more effectively collaborate to improve business processes, reduce costs and increase overall productivity.

Livelink is a highly scaleable, collaborative knowledge management platform for intranet, extranet, portal and e-community solutions. From complex e-business transactions to simple business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and e-communities.

"Open Text is proud to be acknowledged by Open Systems Advisors as a leading provider of effective business solutions," said Dan Latendre, Vice President, Product Marketing, Open Text Corporation. "Our continued success can largely be attributed to the increasing number of Global 2000 companies that are realizing the benefits of our solutions, which help organizations, their customers and partners to accelerate innovation to the fastest possible speed."

"Once again, Open Text's Livelink has proven to be an invaluable technology resource that helps its Fortune 1000 customers compete in the constantly changing business landscape," said Nina Lytton, President, Open Systems Advisors, Inc. "Livelink customers rave about its scalability and fully Web-based functionality, noting these as key factors in the feasibility and affordability of enterprise-wide deployments of Livelink."

About the Crossroads A-List Awards:

The Crossroads A-List Awards clearly outline the business benefits, concisely summarize the technology differentiators, validate solutions with real customer experiences, and provide a basis for informed dialogue between business and technology partners. The Crossroads A-List Awards focus on enterprise computing, the integrated system supporting the business process from the supply chain through the back office all the way to customer interaction. Winners are determined after a detailed review of the vendors' products or services and strategies. In-depth, confidential interviews with experienced customers are the cornerstone of the judgment process.

Seventh Annual Crossroads Conference:

Winners of the Crossroads 2000 A-List Awards and their customers will be recognized at the Seventh Annual Crossroads Conference to be held March 12-15, 2000 at the Westin Mission Hills Resort in Rancho Mirage, CA. Additional information on the conference can be obtained by contacting Jennifer Richards at 617.859.0859 or jenn@crossroads-osa.com.

About Open Systems Advisors, Inc. and the Crossroads Research Program

Founded in 1989, Open Systems Advisors, Inc. (OSA) provides a real-world perspective on using new technology in business. OSA's research is based on an ongoing and in-depth dialogue with hundreds of seasoned IT executives and business leaders who are using emerging technologies to achieve business results. OSA reports the Crossroads Decisions, awards the Crossroads A-List and produces the Crossroads Conference.

Trademark

Copyright © 1999 by Open Text Corporation. Livelink is a registered trademark of Open Text Corporation. Open Text and HyperInnovation are trademarks of Open Text Corporation. ®Crossroads is a registered trademark, and ?Crossroads A-List, ?Crossroads Decisions and ?Bizno-tech are trademarks of Open Systems Advisors, Inc.; any other trademarks are the property of their respective owners. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com