Open Text Introduces Web Solution For Records Management

Web capabilities enable filing and retrieval of corporate records at enterprise level

Waterloo, ON - 1999-10-18 - Open Text Corporation (NASDAQ: OTEX, TSE: OTC), the leading provider of collaborative knowledge management and corporate portal solutions, today introduced the next generation of its Web-based records management solution, RIMS product suite, enhanced by Open Text s recent acquisition of PSSoftware®. The Web client, iRIMS , facilitates the filing and retrieval of corporate records at an enterprise level, delivering its records management functionality to users via a Web browser. iRIMS productivity features, including automated email record filing and drag-and-drop capabilities, considerably streamline the workflow lifecycle.

Using the Web as the delivery platform helps record managers improve their quality of service and reduce implementation, deployment and maintenance costs. The introduction of iRIMS gives records managers and knowledge users complete access to all corporate record repositories through the Web client, and provides them with the ability to manage records across multiple repositories from any Web browser. By adding records management capabilities, Open Text further enhances Livelink® s ability to deliver optimum information and decision support, for all types of processes and projects, necessary for e-business success.

Our records management solutions add value to corporate information by managing the risk associated with increased audit, regulatory and litigation pressures, said David Gibbard, Vice President of iRIMS, Open Text Corporation. The Web client combines the design features of the highly respected RIMS product, created by PSSoftware, with Livelink, Open Text s leading collaborative knowledge management solution, and XML technology, an emerging industry standard for Web development. This Web-based, desktop records management solution is ideal for all types of businesses struggling with corporate records and information holdings management.

Records management clearly delivers more power to the critical information management area. With the addition of records management, Open Text extends e-business capabilities to include life cycle management for all records within a corporate portal, said Les McNeill, Executive Vice President, Global Marketing, Open Text Corporation. The introduction of iRIMS further strengthens Open Text s already comprehensive platform for building and sustaining e-communities and their portals.

Records Management is a business critical application for large organizations who must ensure enterprise-wide integrity of business critical knowledge. Open Text s RIMS product suite, obtained in the PSSoftware acquisition, allows enterprises to manage records across multiple repositories from a Web browser. This solution automates and centralizes business, retention and dispositions rules, reducing the need for user intervention. RIMS also allows users to classify the paper and electronic information they create and deposit them into folders and boxes, empowering all contributors to help control the risks associated with managing corporate information.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com