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Global Partner Program

Partnering For Success

Our global vision commits us to establishing strategic alliances with only the best technology, services, and solution providers. We partner to ensure customer success, choosing partners that add significant value to the ECM solutions that our customers rely on every day.

The Partner Program

Our Partner Program creates an extended organization to develop technologies, repeatable service offerings, and turnkey solutions that enhance the way our customers leverage Open Text products.

Always on the cutting edge, we work closely with our partners to support and implement new and evolving industry standards.

Program Overview

We create mutually beneficial relationships with systems integrators, consultants, and software and hardware developers that augment and extend Open Text products and services. Through these relationships Open Text and its partners are able to fulfill key market objectives, drive new business, establish a competitive advantage, and create demonstrable business value.

There are four categories of partnerships and three levels of participation. The category or categories to which a partner belongs is dictated by the value their assortment of product and service offerings add to the Open Text solution suite.

• Reseller Partners—Reseller Partners market and sell Open Text products, services, and solutions. Working cooperatively with the Open Text Direct Sales organization, this type of partner is usually focused on a specific market segment, geography, or application and ensures successful implementation of Open Text products.
  

• Consulting Partners—Consulting Partners are primarily system integrators, consulting firms, and outsourcing firms. Their expertise may include strategy, design, implementation, change management, project management, customization, and specific vertical market and domain expertise.
  

• Technology Partners—Technology Partners are vendors whose software and/or hardware offerings both complement and extend the value of Open Text product offerings. These partners offer Open Text customers best-of-breed technology components, seamlessly integrated with Open Text products and services. Their expertise may include: hardware and software components, DBMS, and specific application environments.
  

• Business Partners—Business Partners have the vision and capability to combine their expertise together with Open Text products and services to deliver high-value, comprehensive, repeatable solutions utilizing Open Text products and services that target a specific line-of-business or vertical industry. They have the proven ability to automate and re-engineer complex business processes that include vertical domain expertise, systems integration, and application development.

Program Benefits

Your company can benefit from:

• Program registration options and participation levels structured to meet most business requirements

• The ability to leverage Open Text resources including sales, marketing, customer support, and training

• Access to the Open Text Global Partner Portal, Knowledge Center, and other online support resources. Share, access product information, receive support, and collaborate with Open Text customers, partners, and employees

• Joint participation in Business Development events such as LiveLinkUp, tradeshows, and online seminars

• Discounts on training and education

• Marketing collateral and demonstration software

• Recognition and awareness through exposure on Open Text internal and external Web sites

Partners