Managing Content in the Cloud
Chapter Overview and TOC
Discover how your organization can use ECM 2.0 to optimize the flow of content to improve productivity, mitigate risk and increase agility.
Chapter 11: Business Process Management
Business Process Management (BPM) combines engagement, transaction and lifecycle technologies used in ECM suite to improve efficiencies, shorten cycles, lower costs, and increase product and service quality. This chapter describes BPM; what it is and how it fits into the ECM equation. To demonstrate effective BPM, we profile companies in different industries who are effectively managing processes to run their business more efficiently, achieve compliance and reduce costs.
More about Business Process Management solutions.
Chapter 12: Enterprise Ecosystem-Enterprise Applications
The enterprise ecosystem combines business content (for example, documents) with business context (transactional date in ERP and CRM systems), enabling organizations to extract the maximum value from content stored in Enterprise Applications. This chapter explains the business benefits experienced when an organization integrates ERP-based numerical information with a comprehensive ECM system. Sample applications and user stories are used to illustrate these benefits.
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More about Transactional Content management and Data and Content Integration.
Chapter 13: Cloud Computing
Cloud Computing has been championed as the next revolutionary stage in information technology. In the near future the majority of computing activities will not take place on PCs at home or in the office, but instead, will occur in the "cloud". Many of us spend time in the cloud on a daily basis without even realizing it. Web-based e-mail services, social networking sites, photo and video services and online applications are all services that run on a cloud computing component, and can be accessed through browsers, smartphones or other client devices.
But what exactly is the cloud? And what are the implications of working in the cloud? This chapter offers a broad definition of the term and examines both opportunities presented and barriers to adoption for the enterprise as it embraces the cloud to manage content, collaborate and drive processes.
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