Managing Content in the Cloud
Chapter Overview and TOC
Discover how your organization can use ECM 2.0 to optimize the flow of content to improve productivity, mitigate risk and increase agility.
Chapter 8: Collaboration and E2.0
Collaboration lies at the heart of organizational teams and the way they work together. In this chapter, we show how integral collaborative technologies are to ECM and how they form the basis for Web technology developments to follow, including online communities and the emergence of Enterprise 2.0 or E2.0. Innovator stories are profiled to illustrate how collaborative technologies help people make critical connections to the resources they need to be more productive and innovative.
As Web 2.0 and social media technologies dramatically reshape the landscape of collaborative technologies, Chapter 9 provides a follow on to this chapter with its focus on Social Media.
Discover Collaboration solutions.
Chapter 9: Social Media
This chapter is about social media and social collaboration. It serves as an extension to the previous chapter on collaboration, which introduced the concept of Enterprise 2.0, or E2,0. E2.0 describes how knowledge workers use Web 2.0 technologies to participate, interact and collaborate with one another within a business context. While individuals use WEB 2.0 technologies to interact on the Internet, use of social media in the enterprise is subject to rules of governance and compliance, along with the requirement to transparently demonstrate that processes and interactions around content are secure. E2.0 differs from Web 2.0 around issues of security and privacy. This chapter explains how to make social collaboration secure with the context of ECM- what we refer to as ECM 2.0.
OpenText Social Media solutions.
Chapter 10: Digital Media
As the collection of various forms of digital content, digital media is a corporate asset that needs to be managed. Digital or Rich Media Management delivers the sophisticated engagement and lifecycle technologies required for the management of digital content. In this chapter, we discuss the evolution of digital media, examining how media management is a critical component of ECM, and how digital content transmission and experience management are emerging as exciting new areas of media management. Organizations are featured in this chapter who are using ECM 2.0 to facilitate training and communications, improve asset management, production, distribution and protection and increase collaboration across the enterprise.
OpenText Digital or Rich Media Management solutions.
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