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| Open Text and Enterprise 2.0: Bloom into a New World of Social Media This paper will explore how to nurture an environment that encourages a higher plateau of connectivity and collaboration by adopting the tools and culture of Enterprise 2.0. Organizations across public and private sector can bloom into a new world of the Social Workplace and Social Marketplace enveloped by the safety of the ECM Suite. We’ll recommend best practices and answer the pertinent questions as we outline the social fabric of trust and teamwork that binds people together and connects them with the processes and content they need to achieve their goals. Are you ready? |
| Open Text and Enterprise 2.0: Building the Social Workplace Organizations that provide a variety of simple, interactive, personalized community tools that are accessible over the Web or smart phone can achieve measurable positive results with a Social Workplace. Attraction, retention, and management of talent as part of human capital management; inclusion of transparency in corporate governance and communication of disclosure rules among employees; accurate and timely enablement of front line staff to respond and serve; enablement of the more virtual enterprise; and respect and protection of corporate memory—these are the underlying contributions the Social Workplace makes to the enterprise. |
| Open Text and Enterprise 2.0: Building the Social Marketplace Social Marketplaces and the strategies that guide them are developed by organizations to gain trust from customers, prospects, and partners. Customer engagement and proactive peer-to-peer support and recommendations; development and solidification of communication and recommendation channels; ability to spot and react to new opportunities for markets and prospecting; and community engagement with your brand to build loyalty and customer commitment—these are the fundamental values the Social Marketplace delivers to business. |
| The Forrester Wave™: Collaboration Platforms, Q3 2009 In their annual Forrester Wave for Collaboration Platforms, Rob Koplowitz, Matthew Brown, and Sara Burnes wrote in their executive summary, "In Forrester’s 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders’ quadrant with its Teaming product. MindTouch, the only open source option in this Forrester Wave, landed as a Strong Performer. Open Text represented a strong option, particularly for current Open Text ECM Suite customers..." |
| AIIM MarketIQ Intelligence Quarterly Q1 2008 - Enterprise 2.0: Agile, Emergent & Integrated AIIM—The Enterprise Content Management Association, presents their Market IQ research document providing a thorough education on a genre of new technologies and related business models that enable rapid and agile collaboration, information sharing, emergence, and integration capabilities in the extended enterprise known as 2.0.
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| Balancing Candy and Aspirin - The Goal for Enterprise 2.0 Business has two main objectives: generate revenues and keep costs and risks low. All organizations must learn to strike the perfect balance between meeting the expectations of Web site visitors and those of internal teams. Customers look for information to make informed choices. Internal teams have lead generation goals and must control public information.
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| The New World of Social Media - Enterprise 2.0 in Action The world of work is changing. Disruptive forces are at play in business and are compelling organizations to rethink traditional content communication and the way we define an information worker. We must address these disruptive forces to stay competitive, deliver services, manage risk and costs and protect the corporate memory resident in employees and applications.
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