Content World 2008 Winners Circle

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Congratulations 2008 GlobalStar Enterprise Award Winners!

The GlobalStar Enterprise Awards are presented annually at the OpenText user conference, Content World. OpenText customers from around the world are recognized for their outstanding efforts in deriving business value from innovative and successful ECM deployments.

In 2008, OpenText took a new approach to the awards, designing the categories to coincide with the primary business values of the OpenText ECM Suite: Control, Empower, Agility, and Experience. The OpenText ECM Suite enables customers to control the risk and cost related to their content, empower people and foster decision-making, stimulate agility and innovation, and provide a compelling experience for end-users. OpenText also recognized a Ground-Breaking Award Winner and a winner for Overall Strategic Success.

Overall Winner - Strategic Success:

Hasbro Inc.:Hasbro has evolved its ECM ecosystem to include Digital Asset Management, Records Management, Email Management and Archiving, Vendor Invoice Management and Web Content Management, SharePoint integration, and Archiving all from OpenText. With the passing of the Sarbanes Oxley Act, ECM and OpenText became mainstream at Hasbro, and with the changes to the Federal Rules of Civil Procedure, have brought a new focus to email archiving and records management initiatives. For a brand-driven company like Hasbro, Marketing Asset Management is critical to manage and share intellectual properties with sales and marketing teams.

Ground-Breaking Award Winner:

Bruce Power:Bruce Power uses Ventyx Passport as its Enterprise Asset Management System to manage all plant work, materials, engineering change management, supply chain, action tracking and document management. The OpenText ECM Document Management application is integrated with Ventyx PassPort - Plant Maintenance for managing controlled and non-controlled documents for asset management. The OpenText system is the central content management application to manage all asset documents and work related records. Bruce Power is the first Utility/Nuclear facility to integrate OpenText ECM and Ventyx PassPort.

GlobalStar Enterprise Award - Control:

Winner - Halliburton: Halliburton has created a common-sense approach to email management that can be used by any company, regardless of its specialty. Halliburton's Email Management system allows employees to protect and save their business records for the retention period required by law, while allowing the Records and Information Management team to follow the entire lifecycle of the business record contained in e-mail. All 55,000 employees of Halliburton and its subsidiaries will be placed on Halliburton's new E-mail Management System.

Runner-Up: Transport Canada: With over 4 million records and 5,200 users at over 117 sites, Transport Canada's RDIMS is the largest single library deployment in the Canadian Public Sector. As the result of ECM, eDiscovery and other legal queries are more efficient, less costly and more successful in litigation defense. Productivity savings based on search and retrieval times have more than tripled to $4.6 million for the last fiscal year, and continue to grow.

GlobalStar Enterprise Award - Empower:

Winner - Northrop Grumman Corporation: OpenText ECM technology is deployed across seven sectors in the Northrop Grumman organization and has an active license base of more than 50,000 users. Northrop Grumman realizes value from ECM by managing critical intellectual capital, and sharing that information electronically with customers, partners and suppliers. The shared information platform called 'ShareCentre' provides a single and secure repository for knowledge capture and enables employees to search, classify, and collect corporate knowledge sources.

Runner-Up - Fonterra Co-operative Group: Fonterra implemented its strategic ECM solution to create a single repository for all policies and procedures, making them readily accessible to all staff globally. Fonterra's Policy Framework (FPF) provides a consistent framework for employees to execute their jobs effectively by providing a simple, consistent approach for managing and accessing policy and procedural content.

GlobalStar Enterprise Award - Agility:

Winner - The Supreme Court of the Netherlands: The Supreme Court of the Netherlands developed and introduced the new C@sus document and file management system, created for the integrated scientific, administrative and technological support of the members of the Supreme Court and Attorney-General s Office. The C@sus system consists of four OpenText modules for Document Management, Records Management, Business Intelligence, and Knowledge Management that are integrated with 11 different applications including an intelligent letter book, an electronic signature application, intelligent capture and exchange solutions. The C@sus project/system offers an integral solution for all aspects of the digital document file and case management and provides a solid base for the development of knowledge management and the reuse of information.

Runner-Up: HOVENSA: In the past year, HOVENSA implemented the OpenText ECM Suite; worked with OpenText and Gateway Consulting Group to develop and deploy the OSHA Plant Compliance MOC and Incident module; implemented Records Management; transferred the paper and digital CAD library to the system; and began managing departmental documents in the system. Also, the Communities of Practice component is being used for the EDM Project team, for project related FAQs, training materials, and blogs. As a result of these efforts, document access and retrieval time has improved significantly; project costs have been reduced; and the Plant Compliance module has resulted in a reduction of processing time and greater productivity of the professional staff.

GlobalStar Enterprise Award - Experience:

Winner - GM Europe. GM Europe uses OpenText for transactional content processing, linked with its CRM and SAP environments, and backstopped by OpenText archiving. The application is running in its vendor portal and is provided to about 5,000 active OEM suppliers who deliver material to their production plants in Europe. With the vendor portal, suppliers can not only see self-billed invoices, but also have access to both a self-service Web interface to view their own financial data, and an improved customer service support capability to reduce the amount of effort required to answer their questions.

Runner-Up - Multiquip. Multiquip is deploying OpenText's Web content management solutions. Multiquip has also completed an application portal with a custom SAP connector that integrates required structured information. The additional benefits of workflow, collaboration, and having documents published to the right people at the right time will pay off in further efficiencies and control. Because of better user experience, products go to market faster, call center activity is reduced and customer satisfaction is up as real time tracking information is available as a result of the real time reporting.

To learn more about the GlobalStar Enterprise and ECM Champion Awards, and to review the selection criteria, please click here.