Orlando 2003 Winners' Circle
Congratulations Orlando 2003 Winners!
The GlobalStar Enterprise Awards recognize best-of-class customer solutions and applications based on the OpenText family of products. The winners were selected from a distinguished group of customer entrants, including:
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Catagories
Best Knowledge Management Solution
CARE International
CARE International is expanding the intranet and knowledge management solution of CARE Canada to the CARE International confederation. This involves more than 800 projects in 70 countries.
Judge's comments: "Though its roots go back deep into history, knowledge management tools, in all of their variations, are used to solve problems mainly in the business sector. To understand how CARE Canada, a non-profit agency, uses OpenText technology to provide services to developing countries is refreshing and admirable. Technology in the hands of people who want to make the world a better place is the ultimate application."
Best Collaboration Solution
Siemens Enterprise Networks
Siemens Enterprise Networks is using Livelink Enterprise Server's Program Manager to automate its Customer Engagement process.
Judge's comments: "Siemens' deployment of OpenText's Livelink Enterprise Server demonstrates how rigorous assessment and objective setting can translate to competitive advantage. While addressing modern IT and compliance requirements, Siemens also identified a unique taxonomy model to fit its sales culture and business process needs. Deployments like Siemens address consolidation and standardization, but are intuitive and transparent to the user; just the right way to improve 'business as usual'."
Best Library & Catalog Management Solution
Argonne National Laboratory
Argonne National Laboratory expanded its procedures to build a successful e-journal collection that manages acquisition to log analysis and includes more than 1,000 titles using Techlib.
Judge's comments: "Argonne's solution was designed with the end-user in mind. The 'Ask a Librarian' feature encourages consistent workflow eliminating end-users from having to switch to their email system to send a message."
Best Content & Document Management Solution
Britannia Airways
Britannia Airways is using Livelink Enterprise Server to provide flight information to pilots via laptops and to cabin crew via personal digital assistants, replacing paper and reducing briefing time to ensure 'on time' flight departures.
Judge's comments: "Britannia's deployment of Livelink Enterprise Server possesses many of the core components of an ECM system, though it is deployed enterprise wide and to various constituents with varying requirements. It features truly mission critical content, as well as content-in-context management and delivery options, which is one of the keys to true ECM."
Best Business Solution
AstraZeneca
AstraZeneca uses Livelink Enterprise Server to manage its standard operating procedure workflow, resulting in the creation of significant efficiencies and is one of the first organizations to fully utilize e-Sign in a Good Manufacturing Process environment.
Judge's comments: "By understanding that people, process, and content are interdependent, the knowledge management team at AstraZeneca has created a better way to manage Standard Operation Procedures. The number of end-users participating, the proven ROI and efficiency gains, the change management program, and clear expectations setting and measurement approach all contributed to their winning entry. The very comprehensive documentation of the project helped relate a story of cultural transition aided by intelligent design and development on a solid platform."
Best Records Management Solution
TransLink
TransLink has developed an integrated approach to records management using Livelink Enterprise Server that allows users to capture and index every type of corporate record, both electronic and non-electronic, and to manage their entire lifecycle; from creation to disposition, in compliance with regulations pertaining to public government bodies.
Judge's comments: "The TransLink application emphasizes the records management processes and procedures that had to be developed within their own organization as well as the capabilities of the Livelink Records Management product. TransLink not only uses records management as a highly integrated part of their collaborative and document management processes, but they have provided significant leading edge experience and requirements input that has helped OpenText to make Livelink Records Management a leading edge product in the electronic records management marketplace."
Partner Recognition
Global Alliance Program Vertical Partner of the Year
Momentum Systems
Momentum Systems developed a Correspondence Management Solution using Livelink which is already in production in four government agencies, including the U.S. Equal Employment Opportunity Commission.
"One of our primary goals and priorities has always been to forge solid partnerships with both our customers and our business allies," said Todd Neven, President, Momentum Systems. "To achieve that-to develop true partnerships-takes an ongoing, concerted effort on many fronts and from everyone involved. This award is a direct reflection of the teamwork, dedication, focus, and energy our entire staff devotes to that goal. It also demonstrates the degree of willingness, support, and commitment our clients have shown to the partnership goal. Without all of these factors coming together, these types of achievements would not be possible."
Global Alliance Program Technology Partner of the Year
Captiva Software Corporation
Captiva Software Corporation has been working with OpenText since 1999 to provide fully integrated Livelink Enterprise Server solutions that optimize the processing of information across the enterprise.
"We are pleased to accept the award for Global Alliance Partner of the Year for 2003, and look forward to continuing our collaboration with OpenText. Our input management solutions tie in well with OpenText offerings and provide the foundation for a comprehensive technology approach that allows input and process to work together," said Blaine Owens, Vice President of Sales, Captiva Software.
Global Alliance Program Solutions Partner of the Year
Aptiris
Aptiris developed a solution, using FirstClass, to comply with state requirements to track professional development credits for teaching staff.
"Aptiris strives to help our customers maximize their investment in advanced communications and workflow infrastructure. We are honored to be recognized as the OpenText Solutions Provider of the year for 2003 for our ongoing commitment to helping customers integrate FirstClass into all aspects of their business. We look forward to furthering the developments of this solid partnership as we continue to support our customers in enhancing innovation throughout their organizations," said Gary Falcon, President of Aptiris.
In keeping with this year's theme, "Power up for Compliance", Sprint was recognized for their collaboration efforts with OpenText to develop a Sarbanes-Oxley solution that is based on a scalable enterprise platform for document management, project coordination, and process improvement. OpenText first announced Sprint as an enterprise wide Livelink Enterprise Server customer in 1999.
Award winners may request a copy of their official award winner photo taken at the conference. Please contact awards@opentext.com.
