Customers
Customer Success Stories
OpenText brings two decades of expertise supporting 100 million users in 114 countries.
OpenText Enterprise Content Management (ECM) solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. View our customer successes »
OpenText Online
Get the most from your OpenText products with our online resources. Blogs, discussion groups, product knowledge and training materials offerings with OpenText Online.
Resources for OpenText Customers
- OpenText Online
- Newsletters
- GlobalStar Loyalty Program
- GlobalStar Awards
Customer Successes
Contact Us
North America: 1-800-499-6544
International: +800-4996-5440
(Replace "+" with International Code)
Email us
Africa
- Toll International: +49 89 4629 2121
- Fax: +49 89 4629 1899
- Email: de-support@opentext.com
- Hours: 08:00 - 18:00 CET Monday to Friday
Asia and Pacific
- Toll Free: 1800 679 440 (within AUS only)
- Toll International: +61 2 9026 3400
- *for former IXOS products call: 1800 223 383
- Email: au-support@opentext.com
- Hours: 09:00 - 18:00 AEST* Monday to Friday
*Observes Daylight Savings Time
France, Spain, Portugal
- Toll International: +33 147 96 55 01
- Email: fr-support@opentext.com
- Hours: 08:00 - 18:00 CET Monday to Friday
Germany, Switzerland, Austria
- Toll International: +49 89 4629 2121
- Email: de-support@opentext.com
- Hours: 08:00 - 18:00 CET Monday to Friday
Japan
- Toll International: +81 3 5472 5270
- *for former Hummingbird products call: +81 3 5549 9551
- Email: support-jp@opentext.com
- Hours: 09:00 - 18:00 JET Monday to Friday
Latin America
- Toll Free: 1-800-540-7292
- Toll International: 1-519-888-9933
- Email: support@opentext.com
- Hours: 08:00 - 20:00 EST* Monday to Friday
*Observes Daylight Savings Time
Middle East
- Phone: +44 (0) 1189 84 84 84
- Email: me-support@opentext.com
- Hours: 08:00 - 18:00 CET, Monday to Friday
North America
- Toll Free: 1-800-540-7292
- Toll International: 1-519-888-9933
- Toll Free, French (Content Analytics only): +1-866-648-1808
- Local, French (Content Analytics only): +1-514-448-0948
- Email: support@opentext.com
- Hours: 8:30 - 20:00 EST* Monday to Friday
*Observes Daylight Savings Time
Other European Countries
- Toll International: +49 89 4629 2121
- Email: de-support@opentext.com
- Hours: 08:00 - 18:00 WET Monday to Friday
UK, Ireland, Benelux, Nordic
- Toll International: +44 1189 84 84 84
- Email: eu-support@opentext.com
- Hours: 08:00-18:00 WET Monday to Friday
Customer Feature
Melbourne Water
With OpenText ECM Suite, Melbourne Water is providing their users with the ability to interact and collaborate easily with each other, helping the business to better share and find information, improving the services they provide to the public.
