Lancashire County Council Success Story

OpenText Helps Lancashire County Council Score Top Marks

OpenText solution facilitates a more flexible and effective workforce

“The implementation has revolutionised the way we are able to manage information and support a more flexible workforce.”

— Dave Carr, ICT Manager at Lancashire County Council

Challenge

• Reduce storage and paper costs
• Enhance information access and sharing
• Increase efficiency and workflows
• Facilitate flexible and mobile working
• Provide faster turnaround of information requests

Solution

• OpenText Content Lifecycle Management, RKYV Edition

Value

• Effective document access
• Improved cross-departmental co-operation
• Enhanced document and^records tracking
• Increased productivity
• Decreased storage and paper costs
• Improved flexible and mobile working opportunities

About the Organization

Lancashire County Council serves a population of over one million residents and provides a comprehensive portfolio of services, from education and learning to environment and planning. The authority has maintained the highest possible ‘four stars’ rating by the Audit Commission for a number of years and is rated as ‘improving well’ on its potential for future improvement.

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