City of Las Vegas Success Story

Delivering an Easy-to-Use, Information-Rich Government Portal for Citizens

City of Las Vegas improved communications and online offerings for citizens using OpenText Web Solutions

Challenge

The City of Las Vegas wanted to redesign and simplify its Web site to better serve citizens. A well-constructed and user-friendly site would mean effective communication with residents and the ability to offer an array of online tools to facilitate essential city services.

Solution

• OpenText Web Site Management

Value

The City of Las Vegas took an innovative, customer-centric approach from the traditional government Web site to create an environment where citizens can easily find information and accomplish tasks without having to be experts in the city's internal structure, processes, and technology.

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