Tyler Memorial Hospital Success Story

Tyler Memorial Hospital Speeds Delivery of Patient Records with OpenText Document Server and Fax Server

Digital records management enhances service

"When I saw the Fax Server and Document Server integration, I was overjoyed. If physicians say they did not receive reports, it is easier to search and retrieve faxes, decreasing our risk for liability."

— Kathe Bartron, Health Information Management System Director, Tyler Memorial Hospital

Challenge

Tyler Memorial Hospital had a system of paper-based records that hampered retrieval times and compliance with regulations

Solution

• OpenText Document Server Records Manager Module
• OpenText Document Server, Alchemy Edition
• OpenText Fax Server, RightFax Edition

Value

The organization was able to save $22,000 by automating document archival and retrieval. They also reduced records retrieval time by 50 percent; improved productivity; and decreased storage space and supply costs.

About the Organization

Tyler Memorial Hospital (www.tylerhospital.com), located in Tunkhannock, Pa., serves more than 50,000 patients every year. As the only hospital in its rural county, Tyler provides a wide range of diagnostic and therapeutic services.

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