People's United Bank Success Story

People's United Bank Unlocks Content for Users

OpenText enables multi-bank branding and user-friendly content management

“Within 18 months, we achieved hard-dollar ROI on this project. That doesn’t include the soft benefits—the risks that were avoided and future costs that we might have incurred. We identified $1 million in savings by consolidating the bank websites onto one Web Content Management platform. In addition, by upgrading to the latest version of Web Experience Management rather than moving to another platform, we saved $400,000 in licenses. I was very, very pleased with the ROI on this.”

— Scott Hurlbert, VP of Online Services at People's United Bank

Scott Hulbert from People's United Bank and Qusai Mahesri of Xpediant Solutions, discuss how People's United Bank used Open Text technology to ensure consistent branding and empower new and existing content owners.

Challenge

People's United Bank had a rapid expansion and went from having three to eleven differently branded bank Web sites. This led to varied Web sites and multiple content owners. There were different processes to publish content and few users had the ability to edit. The bank needed a solution to ensure consistent branding and empower new and existing content owners.

Solution

• OpenText Business Integration Studio
• OpenText Dynamic Portal Module
• OpenText Portal
• OpenText Portal Builder
• OpenText Web Experience Management

Value

OpenText technology enabled more users to have access to content and created unified Web site branding. The OpenText solutions were implemented quickly and within time frames. Hard-dollar return on investment (ROI) was achieved.

About the Organization

People's United Bank is the largest regional banking organization headquartered in New England. Having been in service more than 165 years, People's United Bank is steadily increasing their employee and customer base.

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