Pacific Gas and Electric Success Story

Pacific Gas and Electric—Ensuring confidentiality of Human Resources files

OpenText Document Access for SAP Solutions improves Human Resources department efficiency and ensures information confidentiality

“With OpenText Document Access for SAP Solutions, we not only eliminated the inefficiency and cost of paper-based processes, but electronic imaging helps ensure the accuracy and accessibility of important company information. A tightly integrated system means better security and data protection. Our new system supports the HR business objective of keeping all critical employee information in electronic form.”

— Gary Pearl, SAP HumanResources Team Lead, PG&E

Challenge

PG&E needed a more efficient and timely method of maintaining a wide variety of documents. The company needed to reduce the number of hardcopy files they maintained and decrease the cost of transferring files to ensure information security and prevent unauthorized access.

Solution

• OpenText Document Access for SAP® Solutions

Value

The paperless system saves PG&E document filing, searching, and storing time, which relieves staff of tedious file maintenance tasks. Human Resources employees are finally able to allocate more time to consulting activities rather than document management.

About the Organization

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation, is one of the largest investor-owned energy utilities in the United States, providing natural gas and electric services to approximately 14 million people throughout a 70,000-square-mile service area in northern and central California.

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