Information About Cookies on this OpenText Website
Overview
Cookies are small text files placed on your computer by Websites you visit. On 25 May 2011, Directive 2009/136/EC, (the “Cookies Directive”), which amends Directive 2002/58/EC, came into force in the European Union (EU).
Among other things, this Directive states that “the storing of information or the gaining of access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned has given his or her consent, having been provided with clear and comprehensive information”.
This document contains a description of the cookies used on the OpenText Website. You can manage these cookies through your web browser settings.
Our Website is evolving as we continue to take steps to implement the relevant measures set out in the Cookies Directive. Consequently, this web page and the information here will be reviewed and updated from time to time.
Cookies Used On This Website
Below, you will find a list cookies created and read when browsing our OpenText Website. We have grouped these cookies based on the International Chamber of Commerce (ICC) cookie guide, which currently identifies four categories:
1. Strictly necessary cookies
2. Performance cookies
3. Functionality cookies
4. Targeting or advertising cookies
Category 1: Strictly Necessary Cookies
Strictly Necessary Cookies are those whose storage is necessary to provide the services explicitly requested.
We use strictly necessary cookies to remember you as having logged into this Website, enabling you to use shopping cart checkout, as well as other Website applications you have requested.
These cookies are "strictly necessary" to provide services "explicitly requested" by you; allowing these cookies is a condition of using this Website. If you don’t allow these cookies, this impacts your ability to use certain Website features.
The following list includes strictly necessary cookies:
| Cookie Name | Description | Cookie Type |
|---|---|---|
| CAMS_SID_OT_SYSTEM | A key that is set when signing in to OT Connect and removed when signing out. Required to grant signed-in users access to protected assets. | First party |
| CAMS_AUTOLOGIN_OT_SYSTEM | Stores a key that is required to access protected assets through OT Connect. It is only set on demand of the user, to remember user for subsequent visits. | First party |
| CAMS_SID_OT_CS | A key that is set when signing in to the Knowledge Center, Customer Self-Service or Solutions Central, and that gets removed when signing out. Required to grant signed-in users access to these Web sites which are reserved for customers. | First party |
| so_email | This cookie stores the email address a user enters when registering or signing in to OpenText Connect in order to access protected assets or services. If sign in fails, the cookie's value is required by our backend systems to identify the reason for authentication failure. | First party |
| trainingregistry | Related to Learning Services shopping cart. Set when a user adds items, such as training courses, to the shopping cart. | First party |
| ASPSESSIONID* | Required to identify requests from the same user during a limited time window as a session, when using an application. | First party |
Category 2: Performance Cookies
Performance cookies collect anonymous information on the pages visited. We use performance cookies to collect information about how visitors use our Website. All information these cookies collect is aggregated and therefore anonymous; the information these cookies collect is only used to improve how our Website works.
The following Performance cookies are used by our Website: By using our OpenText website, as currently represented, you agree that we can place the following Performance cookies on your device, as your browser settings allow.
| Cookie Name | Description | Cookie Type |
|---|---|---|
| nstein-3s-pf | This cookie contains a random session ID set by the OpenText Semantic Navigation search application when searching for a term through the search box on top right of any page on opentext.com. This helps to remember user preferences across multiple searches during the same session. The actual preferences are stored server-side in a session file. | First party |
| __utma __utmb __utmc __utmZ | These cookies are set by Google Analytics to collect anonymous traffic data as described in the Google Analytics Terms of Service. They contain a random unique visitor ID, timestamps and information about the visit, including referrals. The actual visit data is logged server-side by Google. Google provides OpenText aggregated reports that help us analyze how visitors use our Websites and where they were referred from, in order to improve user experience and measure the impact of search engine optimization and advertising. We do not track or collect personally identifiable information, or associate any Google Analytics data with any personally identifying information from other sources. | First party |
| WT_FPC | Set by the WebTrends analytics tool for every visit. Helps recognize returning visitors and track their visit data across multiple visits. | First party |
| WEBTRENDS_ID ACOOKIE | These cookies are set by the WebTrends analytics tool when a visitor first visits an OpenText Website, and are updated with subsequent visits. They contain the visitor’s IP address and timestamps for the first, most recent and current visits. This allows the analytics tool to recognize returning visitors and track their visit data across multiple visits and across multiple OpenText Websites. The analytics data is logged in the analytics tool in pseudonymised form and aggregated to analyze how visitors use our sites in order to improve user experience. | First party |
| JSESSIONID | Invoked by playing embedded OTVs video or audio assets. Used to identify users to the specific application server. | First party |
| mc | Invoked by viewing a page on our Website that has SlideShare hosted content embedded. Quantcast is the company setting this cookie, which uses it for measuring traffic. | Third party |
| UID | Invoked by viewing a page on our Website that has SlideShare hosted content embedded. ScorecardResearch is the company setting this cookie. They use a combination of web tags and cookies to help Websites count users who have visited and seen a page or various parts of a page. | Third party |
| VISITOR_INFO1_LIVE | Invoked by viewing a page on our Website that has a YouTube hosted video embedded. This functions as a unique client computer identifier which, in combination with the user’s IP address, helps estimate available bandwidth. | Third party |
| use_hitbox GEO | Set when a user plays a YouTube video embedded on our site. | Third party |
| Efmpartner archpartner vimpartner ccmpartner | This cookie is set by OpenText microsites; it contains the name of a referring OpenText partner. This allows OpenText to include content related to a referring OpenText partner website, as well as providing credit to that partner. | First party |
Category 3: Functionality Cookies
Functionality cookies remember choices you make and are used to improve your experience.
We use Functionality Cookies to track user visit data in pseudonymised form, unless a visitor provides us their personal data through creating a profile.
The following Functionality cookies are used by our Website: By using our OpenText website, as currently represented, you agree that we can place the following Functionality Cookies on your device, as your browser settings allow.
| Cookie Name | Description | Cookie Type |
|---|---|---|
| ELOQUA | This cookie is set by the Eloqua Marketing Automation Tool. It contains a unique identifier to recognize returning visitors and track their visit data across multiple visits and across multiple OpenText Websites. This data is logged in pseudonymised form, unless a visitor provides us their personal data through creating a profile, such as when signing up for events or for downloading information that is not available to the public. | First party |
| ELQSTATUS | Indicates whether a visitor may be tracked. | Third party |
Category 4: Targeting Cookies
Targeting cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Targeting Cookies to allow you to easily link to social sites like Facebook. This information about your activity could be used to target advertising.
The following are the Targeting cookies set by a third party on your device:
| Cookie Name | Description | Cookie Type |
|---|---|---|
| __unam __uset __stid | Set by "ShareThis" widget embedded on the site. The ShareThis service can identify a visitor if they have separately signed up with ShareThis for a ShareThis account (and provided their consent). This information may be used to display advertisements on sites that include the ShareThis sharing icon or sites that use ShareThis Services. Visit ShareThis to Opt Out. | Third party |
Further Reading
Information Commissioner's Office (ICO) guidance
For more background on the Cookie Directive, the ICO has published two separate rounds of guidance on the new rules for using cookies. These can be found at: http://www.ico.gov.uk?for_organisations/privacy_and_electronic_communications/cookie_rules_prepare.aspx.
Information about cookies
Useful information about the technical aspects of cookies can be found at: http://www.allaboutcookies.org
Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: http://www.youronlinechoices.eu
