EIM News Podcasts
The EIM News by OpenText podcast brings together timely, relevant news and information about the enterprise content management market. It is crafted to provide a high-level overview on topics of interest to business and technical people in companies or public sector agencies who need to manage unstructured content such as Microsoft Office documents or email and maintain compliance with government and legal regulations. Segments range in length from five to 15 minutes and features interviews from industry leaders, IT professionals, analysts and more.
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Personalization and Social Media
For: Marketing, business and IT leaders who want to better understand how the rise of social media has changed the way marketers perform their jobs, how mobile devices have changed the marketing landscape, and how one company has adapted social media tools to improve customer loyalty. Topic: This podcast discusses how social media has changed the way the world communicates and the impact on marketing. Contributor: James Latham, Chief Marketing Officer, Open Text Download and Listen
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Deploying a Content Management Strategy
For: Marketing, business and IT leaders who take a holistic view of marketing with an eye towards achieving continuous improvements in global marketing efforts. Topic: This podcast discusses the importance of deploying a content management strategy. Contributor: James Latham, Chief Marketing Officer, Open Text Download and Listen
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Global Brand Management Takes Center Stage at NAB
The theme for the 2012 NAB Show is "The Great Content Shift." From more capable video cameras in smartphones to ever-faster networks, digital video has become critical for enterprises. But how do enterprises and broadcasters efficiently manage this shift to digital content on a global basis? In this ECM News Podcast, Guy Hellier and John Price from the OpenText Customer Experience Management team discuss the challenges the content shift presents for global brand management and preview the OpenText presence at NAB. Download and Listen
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Conversations About Content with OpenText's Tom Jenkins: Managing Content in the Cloud #4
For: Senior business and IT managers and leaders Topic: Based on the book Managing Content in the Cloud, this podcast looks at strategies for discovering content and delves into Web 3.0 Contributors: Tom Jenkins, Executive Chairman and Chief Strategy Officer, OpenText. Hosted by Megan McKenzie Download and Listen
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Making Content More Sustainable
For: Business and IT leaders. Topic: Sustainable content management Contributor: Eugene Roman, Chief Technology Officer, OpenText Download and Listen
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Conversations About Content with OpenText's Tom Jenkins: Managing Content in the Cloud #3
For: Senior business and IT managers and leaders Topic: Based on the book Managing Content in the Cloud, this podcast looks at strategies for discovering content and delves into Web 3.0 Contributors: Tom Jenkins, Executive Chairman and Chief Strategy Officer, OpenText. Hosted by Megan McKenzie Download and Listen
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Is Your Company Purpose-Driven?
For: Business and technology leaders interesting in achieving greater success. Topic: This podcast provides an overview of what it means for an organization to be purpose-driven and how social media technologies can help teams to be more effective as a result. Contributor: James Latham, Chief Marketing Officer, Open Text Download and Listen
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Sharing Corporate Data for the Emerging Workforce
For: Business executives and managers, people attending Enterprise 2.0 Topic: James Latham will be part of a panel discussion at Enterprise 2.0 which is titled Sharing Corporate Data For The Emerging Workforce. This podcast provides a preview of some of the topics that will be discussed during the panel. Contributor: James Latham, Chief Marketing Officer, OpenText Download and Listen
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Conversations About Content with OpenText's Tom Jenkins: Managing Content in the Cloud #2
For: Senior business and IT managers and leaders Topic: Based on the book Managing Content in the Cloud, this podcast looks at strategies for discovering content and delves into Web 3.0 Contributors: Tom Jenkins, Executive Chairman and Chief Strategy Officer, OpenText. Hosted by Megan McKenzie. Download and Listen
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Capitalizing on Content: Quantifying the Value of ECM
For: Senior business and IT managers and leaders Topic: We all know ECM brings value to an organization. But how much? A new AIIM Research study discussed in this podcast helps to answer that question. Contributors: Doug Miles, Director of the AIIM Market Intelligence Division and James Latham, Chief Marketing Officer, OpenText. Hosted by Megan McKenzie. Download and Listen
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OpenText and Metastorm: A new generation of process improvement solutions
For: All business and IT managers and leaders, OpenText and Metastorm customers Topic: How the OpenText acquisition of Metastorm brings benefits to customers of both companies and points to a new generation of process improvement solutions. Contributors: Lubor Ptacek, Vice President of Product Marketing for OpenText, Laura Mooney, Vice President of Corporate Communications, Metastorm Download and Listen
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Collaborating Across The Nation On Brain Research
For: CMOs, physicians and researchers, hospital administrators. Topic: This podcast discusses how The Brain Institute at the University of Utah was created and how Open Text technology has helped foster greater collaboration between physicians and researchers Contributor: Dr. Paula Millington, Ph.D., Director, Media Solutions, the University of Utah. Download and Listen
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Conversations About Content with OpenTexts Tom Jenkins: Managing Content in the Cloud #1
For: CEOs, CIOs, IT managers, business managers, all Open Text customers and users Topic: This is the first podcast in a series of conversations with Tom Jenkins, Executive Chairman and Chief Strategy Officer at Open Text, about his newest book, Managing Content in the Cloud. An overview of the key challenges that companies are facing today as they struggle to manage their content as well as a discussion of the future of Content Management. Contributor: Tom Jenkins, Executive Chairman & Chief Strategy Officer, Open Text Download and Listen
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New Skills for a New Era of Content
For: CTOs, CIOs, IT and business managers Topic: Companies that help their knowledge works develop news skills for managing content in Web 2.0 world stand to gain a competitive advantage and boost productivity. Contributor: Eugene Roman, Chief Technology Officer, Open Text Download and Listen
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Introducing ECM Suite 2010
For: CIOs, IT managers, business managers, all Open Text customers and users Topic: An overview of the innovative new features in ECM Suite 2010, the largest research and development effort in Open Text's history. Contributor: Eugene Roman, Chief Technology Officer, Open Text Download and Listen
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How Globalization Impacts Marketing
For: CMOs, regional marketing managers, media industry Topic: This podcast discusses the issues and impact that globalization has had on the marketing industry Contributor: James Latham, Chief Marketing Officer, Open Text Download and Listen
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Email Management for Litigation - Lessons from Legal Nightmares
For: Business managers and IT professionals interested in addressing the problems associated with electronically stored information, including email. Topic: This podcast examines how recent court cases involving email point to the need for better email management. Contributors: Barclay Blair, President and Founder of ViaLumina Group & Jeremy Barnes, Program Manager - Email Management at Open Text Download and Listen
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Swedish SAP User Group Embraces Open Text Social Workplace
For: CMOs, Marketing Executives, Business Managers, Partners, End-Users. Topic: This podcast will examine the Swedish SAP User Group's use of the Open Text Social Workplace solution. Contributors: Gil Yehuda, Industry Analyst & Enterprise 2.0 Expert & Emma Almroth, Manager, Swedish SAP User Group. Download and Listen
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Don't Buy Social, Invest in Enablement
For: CMOs, Marketing Executives, Business Managers, Partners, End-Users. Topic: How the power of relationships and the resulting information unleashed by social networking tools will improve the way we do business in an enabling and empowering way. Contributors: Gil Yehuda, Industry Analyst & Enterprise 2.0 Expert & Debra Lavoy, Director of Product Marketing at Open Text. Download and Listen
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Idea Management: It's More About People Than Ideas
For: CMOs, Marketing Executives, Business Managers, Partners, End-Users. Topic: How organizations can work to maximize their ECM investment by implementing idea management techniques to increase organizational knowledge and capture important ideas. Contributors: Gil Yehuda, Industry Analyst & Enterprise 2.0 Expert & Con O'Connell, Principal Technologist at Open Text Download and Listen
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Weighing Cost Reduction and Risk Management in Utilities
For: Information technology and records management professionals in utilities organizations. Topic: Discussing the challenges associated with investment in risk mitigation and maximizing customer satisfaction and shareholder value in the utilities sector. Contributors: Philip Cleghorn, Industry Marketing Manager, Open Text & Charles Piotrowski, Corporate Records Manager for Central Vermont Public Service (CVPS). Download and Listen
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Improving Collaboration within the Enterprise
For: CMOs, Marketing Executives, Business Managers, Partners, End-Users Topic: Momentive Performance Materials wanted to improve internal communication by using social collaboration tools from Open Text. In this podcast, Luke Otten from Momentive will share how this technology has helped the company improve internal communication between employees and external communication with customers and partners. Contributors: Luke Otten, Web Development Leader, Momentive Performance Materials Download and Listen
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World Kitchen Cooks Up ROI with ECM, SAP
For: All SAP customers, CIOs, IT and Line-of-Business Managers Topic: How World Kitchen enhances SAP business processes with the Open Text ECM Suite Contributor: Randall M. Peterson, Vice President Information Technology, World Kitchen, LLC Download and Listen
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Putting Your Digital Assets to Work
For: CMOs, Marketing Executives, Business Managers, Partners, End-Users Topic: With the launch of Open Text Media Management 7, professional marketers, broadcast/entertainment firms and publishing companies can reduce costs and streamline the entire creative process. Contributors: James Latham, Chief Marketing Officer, Open Text; Scott Bowen, Senior Vice President, Enterprise 2.0 Technologies, Open Text Download and Listen
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Boost Productivity with Open Text Everywhere
For: CIOs/CTOs, Business and IT Managers, Partners, End Users Topic: With the launch of Open Text Everywhere, enterprises can boost productivity by making content and processes available on smartphones. Contributor: Eugene Roman, Chief Technology Officer, Open Text Download and Listen
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ECM Strategy - Measuring the Maturity of Enterprise Content Management
Business Department Managers, Business VPs Directors, CIO/CTO, IT Directors/Managers Topic: Realizing the true business value of your ECM ecosystem. Contributors: Randy Baird, VP - ECM Strategic Consulting at Open Text Download and Listen
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How QAD Created a Smart Enterprise
For: Business Department Managers, Business VPs Directors, CIO/CTO, IT Directors/Managers Topic: QAD explains how it created a single version of the truth to users across the globe Contributors: Scott Lawson, Business Systems Architect for QAD Download and Listen
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Stelter Success - Using Social Media to help your customers
For: CMOs, Marketing Managers Topic: Stelter uses social media to provide value to their customers by facilitating a 'meeting place' for people tackling the same types of issues to share best practices, research and ideas. Contributors: Bev Hutney, Director of Innovation and Research, The Stelter Company Download and Listen
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Keys to AP Fraud Prevention
For: CFOs, Accounts Payable managers, IT managers Topic: Optimization before automation: Keys to AP fraud prevention Contributors: Peter Goldmann, President, White Collar Crime 101 LLC; Tom Walker, Open Text portfolio manager for SAP Invoice Management; Gary Moulton, Partner, Forensic and Dispute Services, Deloitte Download and Listen
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Content-Enriched Business Processes for SAP Deliver Rapid ROI
For: All SAP customers, CIOs, IT and Line-of-Business Managers Topic: How connecting SAP business processes to supporting content is the next big opportunity for significant productivity gains. Contributors: Tom Roberts, Global Vice President of Ecosystem, SAP and Patrick Barnert, Vice President of SAP Solutions, Open Text Download and Listen
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Case Study: How People's United Made their Web Investment Pay Off
For: Marketing, communications and Web professionals interested in how to increase customer engagement and improve Web effectiveness Topic: Case study: Discover how People's United Bank, with the help of Xpediant Solutions, conquered the complexities of multiple online properties and achieved hard dollar ROI from the launch of a Web platform that grows along with their business. Contributors: Scott Hulbert, director of online services, People's United Bank and Qusai Mahesri , managing director of Xpediant Solutions Download and Listen
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Content World Special Podcast: How Two Companies Capitalized on their Content
For: Marketing, communications and Web professionals interested in how to increase customer engagement, improve Web effectiveness and demonstrate results Topic: In this short podcast, hear the story of two companies that harnessed the power of Web content management and digital asset management solutions from Open Text to achieve operational and hard dollar ROIs. Contributors: Gina Brasseur, MAX administrator for Compassion International and Scott Hulbert, director of online services at People's United Bank Download and Listen
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Taking the Cost and Risk Out of the Inbox
For: Business managers and IT professionals interested in addressing the problems associated with electronically stored information, including email. Topic: Substantial corporate costs and risks, particularly those incurred throughout the e-discovery process, directly correlate to the volume of electronic content retained. In this podcast, experts explain how organizations can take the cost and risk out of the inbox with proper email management. Contributors: Jeremy Barnes, Program Manager, Email Management at Open Text, and Doug Magnuson, Huron Consulting. Download and Listen
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Social Media for Enterprise
For: Business and government managers, and IT professionals interested in better understanding the opportunities and challenges around Social Media. Topic: Experts explain how organizations can bloom with the right Enterprise 2.0 technologies, while helping to meet top-line revenue and customer retention targets; contain bottom-line costs, and ensure appropriate risk mitigation measures are met. Contributors: Cheryl McKinnon, Director of Enterprise 2.0 at Open Text; and Lee Bryant, co-Founder of Headshift, a leading Enterprise 2.0 consultancy. Download and Listen
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Do More with Less: Three Sure Fire Strategies for Manufacturing
For: Information technology and records management professionals in manufacturing organizations. Topic: Hugh Ritchie, Industry Manager for Energy and Manufacturing Industries at Open Text says three key strategies for managing information in organizations can make a huge difference in improving processes and helping manufacturing Download and Listen
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Cash is King: Now Use Invoice Management to Put a Crown on His Head
For: CEO, CFO, CTO, CIO, board of directors, accounts payable managers. Topic: In a cash-is-king economy, this podcast explores how a more efficient accounts payable system can help any company do a better job of managing cash. Contributors: Tom Walker, Portfolio Manager, SAP Accounts Payable Solutions, Open Text; Bernhard Fischer, Vice President of Solution Management, SAP; Henry Ijams, CEO of Paystream Advisors Download and Listen
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A Glimpse Inside CARE Canada's I Am Powerful Campaign
For: Non-profit charitable organizations, CIOs and IT managers Topic: How CARE Canada is using Open Texts Enterprise Content Management solutions to manage content for the organizations well known I Am Powerful marketing and awareness raising campaign Contributors: Hana Gunn, Campaign Assistant, CARE Canada Download and Listen
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Connecting Students and Teachers in a Safe and Secure Environment
For: School district administrators, CIOs and IT managers Topic: How Olentangy School District has used Open Text to help improve communication, collaboration and knowledge sharing for teachers, staff, students and parents. Contributors: Keith Pomeroy, Director of Technology, Olentangy School District; John Myers, Vice President, Open Text Download and Listen
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Proposed CMIS Standard to Provide Foundation for Next Generation ECM Applications
For: Senior IT and Business Managers and Strategists Topic: Business and technology implications surrounding the proposed Content Management Interoperability Services (CMIS) standard Contributor: Richard Anstey, Vice President Technology and Product Strategy for ECM Suite at Open Text Download and Listen
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How to Relieve the Pressures of eDiscovery within Energy Organizations
For: Information technology and records management professionals in energy organizations. Topic: Experts from Vedder Price and Open Text talk about how energy organizations can get a handle on the exploding volume of online content to better address the costs and risks of volume of online content to better address the costs and risks of Manufacturing and Energy at Open Text; Stephen Ludlow, Program Manager for eDiscovery Solutions at Open Text, and Rebecca Ptaszynski; an associate in the Commercial Litigation Group at Vedder Price. Download and Listen
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The Future of Content: Digital Asset Management and Web 2.0
Business development managers and CIOs/CTOs in broadcast and entertainment, publishing and corporate marketing organizations industry-wide. - Topic: Taking a look into the latest developments in Web 2.0 and Digital Asset Management - Contributor: Scott Bowen, President of Artesia, the Open Text Digital Media Group. Download and Listen
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Records Management in Pharmaceutical and Life Sciences Industry
For: Information technology and records management professionals in life sciences organizations. Topic: Experts from Entium Technology and Open Text summarize the various ways records are defined in the life sciences industry and how the Federal Rules of Civil Procedure affects life sciences organizations. Contributors: Therese Harris, Program Manager - Life Sciences, Liz Kofsky, Program Manager - Records Management and Christine Ardern, Director, Records Management for Entium Technology. Download and Listen
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Expert Advice: Governance strategies for Enterprise 2.0
For: Information technology and records management professionals Topic: Experts from AIIM and Open Text discuss strategies for embracing Enterprise 2.0 technologies while ensuring corporate needs for content management are being met. Contributors: Dan Keldsen, Director of Market Intelligence, AIIM; Cheryl McKinnon, Director of Collaborative Content Management, Open Text; Liz Kofsky, Records Management Program Manager, Open Text. Download and Listen
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Addressing HIPAA Regulations and Improving Collaboration in the Healthcare Industry
For: Information technology managers and CIOs in the healthcare industry. Topic: How Jefferson Memorial Hospital helped improve collaboration between the hospital staff, doctors and nurses all while addressing HIPAA regulations. Contributor: Josh Bauman, Systems Analyst, Jefferson Memorial Hospital. Download and Listen
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Mission Critical ECM: European Court of Human Rights
For: Information technology managers and CIOs/CTOs Topic: 2007 Global Star Award Finalist European Court of Human Rights discusses how Web-based knowledge management has helped it keep pace with a staggering volume of applications that has nearly quadrupled in the past decade. Contributor: John Hunter, head of the IT division for ECHR Download and Listen
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Social Computing in the Enterprise
For: Business managers as well as IT professionals interested in better understanding the opportunities and challenges around Enterprise 2.0 Topic: Web 2.0 social computing tools are coming the enterprise computing environment, like it or not. Here's some insight on how to cope. Contributors: Author David Weinberger, a fellow at Harvard's Berkman Center, and Tom Jenkins, Executive Chairman and Chief Strategy Officer, Open Text. Download and Listen
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Creating a System of Record
For: Compliance, IT and Business Managers Topic: Creating a system of record for identification and management of official documents that are often located in multiple repositories. Contributors: JP Harris, Vice President of Content Strategy, Open Text Download and Listen
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Global-Scale ECM Management in the Biotechnology Industry
For: Information technology managers and CIOs/CTOs in Pharmaceutical and Life Sciences companies Topic: A biotechnology company explains how it has been able to scale its content management solution to span the globe. Contributors: Mark Z. Wescott, IT Manager, ECM Team, Genzyme and Therese Harris, Program Manager - Life Sciences Download and Listen
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Management of Change Best Practices in the Oil and Chemical Industries
For: Petrochemical industry managers and IT professionals Topic: Increasing Management of Change (MOC) efficiency, enhancing safety and lowering costs Contributors: Dr. Rainer Hoff, President of Gateway Consulting Group and Chris Vassalotti, Director of Business Solutions for the Open Text Energy Group. Download and Listen
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Electronic Submissions - Pharmaceutical and Life Sciences Industry
For: Information technology managers and CIOs/CTOs in Pharmaceutical and Life Sciences companies Topic: Industry trends towards electronic submissions and the benefits of the eCTD format for both life sciences companies and industry regulators Contributors: Harv Martens, International Committee for Harmonization on Pharmaceutical Industry Standards/ING America and Therese Harris, Program Manager - Life Sciences Download and Listen
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Microsoft Office SharePoint and Open Text Get Legal
For: Information technology managers and CIOs/CTOs within law firms Topic: Tips and strategies for maximizing Microsoft SharePoint in the legal industry Contributors: Andy Jurczyk, CIO of Sonnenschein Nath & Rosenthal and Mohit Thawani, Business Development Manager, Legal Solutions Group, Open Text Download and Listen
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ECM with Microsoft Office SharePoint and Open Text
For: Information and content management professionals Topic: How Microsoft and Open Text are working together to help customers manage and organize enterprise content Contributors: Evan Richman, Microsoft Worldwide ECM Lead and Jens Rabe, Vice President and General Manager of the Microsoft Line of Business at Open Text Download and Listen
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Social Media and Compliance
For: Information technology managers and CIOs/CTOs in all size companies Topic: Balancing increased use of social communications tools with the need to ensure compliance and address eDiscovery requirements Contributors: Kailash Ambwani, CEO of FaceTime Communications, and Bill Forquer, Executive Vice President, Open Text Corporation Download and Listen
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Meeting FRCP Rules for eDiscovery in Government
For: Technology, business and risk managers in federal, state and local government agencies Topic: Understanding implications of the new federal rules of civil procedure (FRCP) for discovery of electronic information and strategies for minimizing risk Contributors: Catherine Smith, Associate, Vedder Price and Kathleen Kummer, Director of Government Solutions, Open Text Download and Listen
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Connecting Parents, Teachers and Students
For: CIOs/CTOs and information technology managers in the education industry. Topic: How to provide a safe social networking environment within school districts. Contributors: John Myers, Vice President and General Manager of the FirstClass Division of Open Text; Nate Dhamers, Director of Technology Services, Glenbard Township District 87 Download and Listen
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Trends in Legal IT
For: Information technology managers and CIOs/CTOs within law firms Topic: The latest challenges in the Legal Industry and how one law firm is using LegalKEY software to add value to its new business intake and conflicts procedures. Contributors: Mohit Thawani, Business Development Manager of the Open Text Legal Solutions Group and Steven Burchell, Director of Client Management for Sedgwick, Detert, Moran & Arnold. Download and Listen
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Opening Up Open Text with Online Communities
For: Anyone using or implementing ECM solutions. Topic: Lessons learned from building the Open Text Online community. Contributors: Martin Sumner-Smith, Vice President of the Customer Partnership Programs at Open Text; Bo Warburton, Vice President and General Manager of the ECM Division at TechRP; David Forbes President of Formark; Jeff Brown Senior Business Analyst for Bank of Montreal Financial Group Download and Listen
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Enhancing SAP with ECM
For business unit leaders, CIOs/CTOs and others who depend on or are involved in managing business-critical ERP systems. Topic: Getting control of documents and other unstructured information to extend the value of an ERP system, improve processes, and reduce costs and risks. Contributors: Patrick Barnert, Vice President, SAP Applications LoB, Open Text, and Philip Cleghorn of Open Text customer Suncor, a fast-growing integrated energy company. Download and Listen
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Getting control over digital assets
For: Business development managers and CIOs/CTOs in broadcast and entertainment; publishing and corporate marketing organizations industry-wide. - Topic: The latest developments and trends in digital asset management (DAM); and how one company is using DAM to create a self-service environment for its product dealers and representatives. - Contributors: Scott Bowen, President of the Artesia Digital Media Group at Open Text and Joe Propri, Business Systems Analyst for Kichler Lighting, a leading supplier of decorative lighting fixtures. - http://opentext.com/news Download and Listen
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Overcoming Public Sector Content Management Challenges
For: Managers and seniors staff within global public sector organizations - Topic: Understand the information challenges facing the public sector at federal and state levels, and how ECM can help convert rooms full of paper storage to employee workout rooms. - Contributors: Bailey Spencer, who heads Open Text Public Sector business and Todd Neven of Momentum Systems, a provider of complex ECM solutions for U.S. government agencies, which was recently acquired by Open Text. - http://opentext.com/news Download and Listen
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Coping with the New Federal Rules for E-discovery
For: Corporate counsel and staff, information technology managers, CIOs/CTOs, corporate risk managers. Topic: Learn about the implications of recently released federal guidelines for eDiscovery and tips for minimizing corporate risk in the event of a lawsuit. Duration: 15 minutes. Contributors: Tim Carroll, co-chair of the records management practice at Vedder Price, and Bill Forquer, executive vice president of Open Text. Download and Listen