Enterprise Content Management

According to AIIM, Enterprise Content Management (ECM) is the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.

The Open Text ECM Suite is Open Text's proven approach to ECM, helping you orchestrate your

  • People,

  • Processes,

  • and Content

so that you can acchieve strategic success.

The Open Text ECM Suite brings together collaboration, content, and process technologies into an integrated solution that captures ideas, experiences, and knowledge, and manages the complete lifecycle of electronic content from creation to archive and eventual deletion.

 

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Read some of our customer success stories:

 

With 17 years experience, Open Text stands unmatched in our understanding of ECM. Our comprehensive Open Text ECM Suite is a reflection of our ECM expertise, enabling you to control the risk and cost related to your content, empower your people and foster decision-making, stimulate agility and innovation, and provide a compelling experience to your end-users. Furthermore, it increases process efficiency, improves user and team productivity, addresses compliance requirements, reaches new customers, and better serves existing ones.

People, Processes and Content

Benefits of ECM

 

Customer Feature


               

When Siemens needed a comprehensive ECM solution, they turned to Open Text...read more

 

What benefits can organizations derive from the Open Text ECM Suite?
Built on Open Text Content Services service-oriented architecture, the Open Text ECM Suite is reliable and scalable and provides significant benefits (click each link for additional information):

  • Minimize Risk: The Open Text ECM Suite helps to ensure that internal and external risks to achieving corporate objectives, such as changing economic, regulatory, and operating conditions, are quickly discovered and assessed—and that well informed decisions are made to mitigate and align the focus of the organization around the highest risks.

    But being compliant and promoting good governance is about much more than mitigating risk—it ensures the security of information and the long-term success and quality of operations throughout your organization.

  • Improve productivity and efficiency: Business processes include people, content, and enterprise applications. Only when these work together in an integrated environment can you maximize productivity and value chains. Our integrated business process management solutions help you automate your processes to improve efficiencies.

  • Consolidate investments and lower total cost of ownership: The Open Text ECM Suite provides a "one-stop shop" for evolving ECM requirements, reduces integration costs, and protects your investments in current technology.

    The expansive integration capabilities of the Open Text ECM Suite ensures that you not only extract the maximum value of information stored in legacy systems, but also ensure that robust ECM services (such as records management and search) are available to this content as well.

  • Scale with the enterprise: We provide a range of business applications that can be scaled and extended to integrate with other solutions across your enterprise, and we can help you develop custom solutions as your business requirements evolve.

  • Establish best practices: Because knowledge is automatically captured as a by-product of collaboration, the Open Text ECM Suite enables your organization to streamline the definition and application of enterprise standards and best practices

    Wherever collaboration drives innovation within your organization, experience and knowledge are captured and re-distributed as an integrated part of future program initiatives.