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Enterprise Content Management: Methods

by Tom Jenkins, Walter Köhler, John Shackelton

The ECM Methods book completes the trilogy. It is intended for experienced users who are proceeding through the various stages of ECM adoption.

In a business climate that demands structure and control, ECM creates a safe and transparent environment for organizations to foster innovation and growth. ECM leverages the power of the Internet to transform the way people interact. It creates secure and regulated environments, ensuring that protected content remains behind closed doors. At the same time, ECM unlocks the true potential of the enterprise by enabling people to transform content into knowledge, creating new possibilities and business opportunities.

The ECM Methods book completes the ECM trilogy. It is intended for experienced users who are proceeding through the various stages of ECM adoption.

ECM Methods discusses ECM deployments at each stage, examining what is involved in successful application, enterprise and extranet deployments. It, too, cites best practice applications of ECM technologies and features some of the largest and most successful companies in the world.

This book draws examples from 33 companies, including:

British Telecom
SONY Global Treasury
Swiss Air
UBS

Table of Contents

Chapter 01	The Business Needs
Chapter 02	ECM Technologies
Chapter 03	Return on Investment and Compliance
Chapter 04	ECM Adoption within the Enterprise
Chapter 05	Integrating ECM into the Enterprise IT Ecosystem
Chapter 06	Change Management with ECM
Chapter 07	ECM Deployment
Chapter 08	Department Deployments - Stage 1
Chapter 09	Department Deployments - Stage 2
Chapter 10	Department Deployments - Stage 3
Chapter 11	Enterprise Deployments - Stage 4
Chapter 12	Enterprise Deployments - Stage 5
Chapter 13	Extended Enterprise Deployments - Stage 6
Chapter 14	Online Marketplaces - Stage 7
Chapter 15	ECM and the Future