OpenText Continues to Lead in the Changing Enterprise Content Management (ECM) Market

In The Forrester Wave™: Enterprise Content Management, Q4 2011 (November 2011), the 66-criteria evaluation of ECM vendors, Forrester Research, Inc. named OpenText a market leader based on the ability to address key challenges faced by organizations across the four content-centric technology areas that comprise ECM:
  • Foundational ECM - basic/core content management functionality, such as document and records management, search, and basic workflow.
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  • Business ECM - drives the day-to-day workplace experience, including team collaboration and enterprise rights management capabilities.
  • Transactional ECM - drives back-office process, facilitated by imaging, business process management, and other capabililties that integrate content with back-office applications.
  • Persuasive ECM - supports content that influences external audience behavior, driven by web content management, digital asset management, and customer communication management capabilities.

According to Forrester:

"OpenText ranks as a Leader across all of the segments... OpenText is strong across a wide array of functionality: document management, records management, business process management [BPM], DAM, WCM, and imaging. OpenText addresses foundational content with the strongest integration support among all evaluated vendors for [Microsoft®] SharePoint®."

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