Welcome to Captaris Document Technologies Customers - Customer Support Information

Captaris Document Technologies

On October 31st, 2008, OpenText acquired Captaris Document Technologies (CDT) and is in an outstanding position to better serve your needs with a much broader portfolio of solutions, services, and support.

OpenText and Captaris Document Technologies bring together a team of talented and innovative people, some of the best in the enterprise software industry. With our combined expertise, we offer extensive ECM know-how and experience, and because we are an independent global leader, we can focus on creating solutions that bridge multiple systems to help solve your toughest business and compliance challenges.

In his welcome letter, Dave Wareham, Senior Vice President, Global Customer Support at OpenText explains that surpassing your service expectations remains our top priority.

We have also created a Customer Support FAQ to help answer some of the questions you may have. Please click here for general Customer updates.


As we move forward with the integration of our Customer Support teams, please be assured that our goal of providing you, our valued customer, with world-class support is paramount to OpenText. If and when changes occur, you will be notified immediately. Meanwhile, if you have any questions or concerns, please email us at support@opentext.com.