Global
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JapanContent Days Breakout Sessions | |
Palais des congres de Gatineau |
September 15 & 16, 2009
Plenary Sessions
Tom Jenkins, Executive Chairman and Chief Strategy Officer, Open Text
Mark Vale, Chief Information and Privacy Officer, Ministry of Government Services (Ontario)
Eugene Roman, Chief Information Officer, Open Text
Breakout Sessions
Series 1 | Series 2 | Series 3 | Series 4 | Series 5 | Series 6
Tuesday, September 15
Breakout Session Series 1 »
Tuesday, September 15, 1:15pm – 2:00pm
From Records to Documents to ECM and Beyond: Breaking Down the Silos
Gordon Briscoe, G. Briscoe & Associates
Jeff Lamirande, Director, IM Program Agri-Foods Canada
Brian Towers, Executive Director, IM, CORADIX Technology Consulting Ltd.
Join us for a panel discussion led by Alex Benay, Director, Customer Enablement, Open Text and three of the region’s most experienced Information Management (IM) practitioners sharing their experiences and the evolution of many of the traditional IM silos.
Essential Steps to Reduce eDiscovery Costs and Risks
Stephen Ludlow, Senior Product Manager, Open Text
In the short time since the 2006 amendments to the Federal Rules of Civic Procedure in the US, eDiscovery has dramatically changed the way organizations around the world view information and has had a disruptive impact on IT, legal, and business.In this session, Open Text will cover the steps that leading organizations are taking to gain control of the risks and costs now associated with eDiscovery.
Open Text Social Media 2.0
Joseph Clark, Director, Business Development, Open Text
Open Text Social Media is a dynamic and scalable Web 2.0 technology that encourages team collaboration and leverages an organization’s shared knowledge base. Joseph Clark of the Canadian Public Sector of Open Text Corporation will demonstrate how this technology transforms content consumers into content creators, empowering organizations with robust, productive, and secure online communities consisting of both internal knowledge workers and external stakeholders.
Open Text Solutions for Oracle ERP
Michael Jett, Director, Global Strategic Alliances, Oracle Corp - Open Text
Come and discover the integration capacities that exist between Oracle and Open Text:
Document Access for Oracle (E-Business, PeopleSoft, and JD Edwards Editions)
DDocument Access adds a process-oriented view to all business documents and data, plus real document management capabilities.Accounts Payable for Oracle (E-Business, PeopleSoft, and JD Edwards Editions)
For most accounts payable (AP) departments, core business operations revolve around optimizing working capital and dealing with the inevitable volume of related paperwork.
Open Text AP for Oracle reduces the cost per transaction of invoice processing through powerful invoice data capture and automated invoice routing. By seamlessly integrating with the ERP Financial screens, Open Text's AP solutions provide a robust image repository and workflow solution engine to streamline your organization’s AP business processes.Open Text Report & Output Management for Oracle (PeopleSoft and E-Business Editions)
Organizations that look to streamline operations and enjoy the benefits of integrated business processes with PeopleSoft Enterprise and Oracle E-Business Suite should consider the complementary benefits of a sound report and output management strategy. Open Text Report & Output Management is a solution that lowers the cost per user for viewing and analyzing reports generated by PeopleSoft, E-Business Suite, and other applications. By making reports available and intuitive for users to access, the Suite expands the audience receiving valuable information, while also ensuring its security.
Breakout Session Series 2 »
Tuesday, September 15, 2:15pm – 3:00pm
Social Media in the Enterprise
Sean Murphy, Senior Manager, Open Text Public Sector Practice Lead, Deloitte
This presentation will highlight the enterprise benefits and risks of Social Media tools within Public and Private Sector organizations. Mitigation approaches and case study examples where these have been applied to gain the organizational benefit will be highlighted. An approach to effectively manage the adoption of Social Media tools across the organization will also be socialized.
Imaging into Open Text
Eric Olson, VP Operations, CriticalControl Solutions Inc.
CriticalControl will review the imaging and data capture topic and show how various levels of government have integrated scanned images into the document repository. We will review case studies of specific projects and how this was accomplished and the increases in efficiency gained.
Building Out the Right Approach for Public Centric: Next-Generation Experience
Gajan Wignarajah, Strategic Sales Executive, Open Text
Think about the number of ways you reach your public and employees today—through your Web site, call centres, kiosks, email, etc… In this session, Open Text looks at the next generation as a platform for communicating to your public and employees consistently across all channels and devices. With Open Text, we will show you how you can make the Web a place where people can consume any type of content they want. Every interaction feels like a personal connection, making it a place where your public talks to you and each other, where public interaction delivers value, and more importantly, where people consume only what they care about.
BlackBerry Beyond Email
Nick Dawson, Manager, Public Sector, Research IN Motion
Using new, innovative smart phones and enterprise applications, Nick Dawson of BlackBerry will demonstrate how government agencies are embracing mobility.Built on the same reliable and securefoundation of the traditional BlackBerry platform capabilities, agencies are now able to broaden the functionality of devices beyond email and further enhance the efficiency of a growing mobile workforce. With access to network based files, system applications, and many exciting new features, we invite you to see how BlackBerry has evolved to boost user experience and productivity.
Breakout Session Series 3 »
Tuesday, September 15, 3:30pm – 4:15pm
A Case for Change: Planning Your Transition to an Enterprise Content Management Solution
Robert Gascho, Senior Managing Partner, Gascho Group Consulting
Departments and Agencies are faced with the challenge of managing a myriad of information and systems—from unstructured information such as documents and emails to structured information in Case Management and ERP systems. Furthermore, the ubiquity of Web 2.0 technology and content is compounding these challenges for IT/IM Managers and end users alike.
This session will demonstrate how the Department of Foreign Affairs is planning to address these challenges with their strategic roadmap for Enterprise Content Management—leveraging the Open Text ECM platform to build an IM solution that manages information transparently through its lifecycle and in the context of user’s current business processes. Specifically, we will demonstrate how the Department is addressing a phased migration from the Open Text Document Management, eDOCS Edition and Open Text Records Management, eDOCS Edition platform to Open Text ECM; the automated migration of information to Open Text ECM; implementing a single “dashboard” that integrates Document Management, Collaboration, Social Networking and Web Content Management; and aligning IM with their business processes and service delivery model.
Open Text Contract Management
Grant Edgar, Senior Solutions Consultant, Open Text
Legally binding contracts and agreements underpin almost every business transaction. These contracts contain clauses, terms, conditions, commitments, and milestones that need to be tracked and managed throughout the entire contract to maximize business benefits and minimize associated costs or risks.Contract Management is an interdisciplinary process. The added-value potential of consistently using all the information contained in contractsacross theenterpriseis enormous. With a Contract Management solution, process mapping and support is now simple and systematic.This session will explore how Open Text Contract Management can help Public Sector organizations standardize and secure contract processes from creation, negotiation, and review throughfulfillment and retention.
Interaction 3.0
Anthony Gallo, VP Digital Media Experiences, Open Text
We are in the midst of the Digital Age, and digital information is exploding around us. It’s sink or swim, and you have to stay on top of it by finding new ways of viewing, managing, and sharing information. Interaction 3.0 is about a new way to experience digital content. Web technologies are progressing at a wild pace, and the ability to access information is unprecedented. What is clear is that Web pages are no longer enough to fulfill on the need for effective consumption and presentation of digital content. People and organizations need new ways to assemble, combine, view, share, customize, and control information.
This presentation will demonstrate a new and innovative widget and mash-up capability that is changing the game. It will demonstrate that multi-source, multi-device, multi-dimensional content presentation is possible and powerful. Seat belt required.
WorkDynamics Drives Unique Business Process Solutions
Todd Bifolchi, Director of Business Development, Line Leury, Technical/Business Analyst,
Corey Peters, Director of Product Development
Canadian Federal Government, WorkDynamics
WorkDynamics ccmMercury and Open Text’s Records, Document, and Information Management System (RDIMS) connects Departments nationwide.
Lost files, missed deadlines, increased volumes, decreasing resources? Non-compliant with regulation?Then come listen to a briefing on WorkDynamics Workflow Management Products such as ccmMercury as it relates to Open Text product offerings.
Whether tracking purchasing requests, grant applications, regulatory filings, customer feedback e-mails, or briefing notes/invitations, ccmMercury can easily be configured to track and manage any kind of hardcopy or electronic information, all from a single view. This means all non-restricted users are provided with detailed information on scheduling, deadlines, and routing, reducing business process or workflow turnaround time. Even better, the ccmMercury product offers a two-way integration with RDIMS. The integration provides a single point of data entry by automatically replicating information about documents between the two applications.This means workplace efficiency by eliminating the need to enter data into multiple systems, ensures data integrity and consistency, increases user productivity by not having to switch back and forth between applications, and increases RDIMS usage by eliminating extra steps. We invite you to come see our ccmMercury and ccmMercury.WEB products, as well as our ccmE-forms and ccmMX Exchange modules, all of which integrate with RDIMS and other Open Text products.
Wednesday, September 16
Breakout Session Series 4 »
Wednesday, September 16, 11:30am – 12:15pm
Ontario’s Enterprise Information Management (EIM) Strategy
Muriel Petersen, Manager, Business Planning, Ministry of Government Services (Ontario)
Ontario recently established a single-provider ECM solution for the Ontario Public Sector. The strategy for a single provider was deliberate, and the implementation of EIM within the Ontario Government will be to “drive and lead at the enterprise level and implement locally” over the next five to seven years. This session will outline the strategy and it’s components including
the planning and implementation requirements,
the standards, practices, guidelines and communications strategy that will support EIM, and
the governance structures that underpin the entire initiative to achieve success.
Open Text Hosting – Cloud Computing
Ryan McDonald, Director, Hosting, Open Text
Hosted and Software as a Service (SaaS) solutions offer much more than operational cost control achieved through simple low monthly payments, without the significant up-front investment. Utilize Open Text Hosting Services to reduce the cost, time, and staffing resources required to implement your ECM solution while benefiting from our extensive product knowledge, assured level of service availability, security, and quality practices. Hear how our offering can help you streamline your deployment today.
Meeting New Demands of Media Management
Boris Langer, Solutions Consultant, Open Text
Digital media proliferation presents new challenges: more people using more media in more places.Your requirements range from automating digital media workflowsto Web publishing, social media, and innovative new user experiences.Join us to learn how Open Text Media Management solutions enable our customers to do more with digital media.
Applying the Chaos Theory to Managing your EDRMS
Joshua Wertheim, President, Wertheim global Solutions
A light-hearted, multi-media look at how a seemingly uncontrollable proliferation of information coming at you from all directions can be effectively managed by your IT department to empower your end-user community.
This presentation will include a discussion of how Wertheim Global Solutions LLC can provide cost-effective ways to enhance the user experience, secure your content, and improve productivity.
Breakout Session Series 5 »
Wednesday, September 16, 1:45pm – 2:30pm
ECM Suite Integration
Peter Near, Senior Director, Product Management, Open Text
This session will provide an overview of the Services Oriented Architecture of the ECM Suite and how other ECM applications can be integrated.Topics will include a brief overview of product integrations into SharePoint and email content, as well as integration strategies for your own applications as well.
Open Text Product Strategy and ECM Suite
Lubor Ptacek, VP, Product Marketing
This session will provide the high-level overview of the entire portfolio of Open Text enterprise content management products. You will learn about the Open Text ECM Suite, its components, content applications, overall positioning and differentiators.
Workplace & Marketplace Communities: Leveraging the Power of Web 2.0 & SaaS
Dan Latendre, CEO, IGLOO Software
Corporations are just now starting to realize the potential business benefits of online communities and Web 2.0 social networking solutions. Many companies today struggle with difficulties affecting the productivity of their company: information buried in silos, a limited understanding of organizational expertise and a widely dispersed work force. These barriers hamper productivity, decrease employee awareness and cripple the pace of innovation.
This session will describe how organizations are using online communities to connect their workforce across geographically dispersed project teams, departments and business units to realize significant productivity gains, foster innovation and drive employee engagement.
More organizations are embracing the open standards of Web 2.0 technologies, legitimizing the delivery model of SaaS (Software as a Solution) for social software solutions. During this session, we will illustrate how to leverage and extend existing technology infrastructure while realizing the business benefits that SaaS-based communities have to offer.
Don’t miss this insightful and informative session.
SAP and Open Text: Where can Enterprise Content Management add Value to SAP
Scott Dillon, National Architect, Public Sector, SAP
Content without business context does not have much value. Are you able to identify where your content came from and where it can be used in your end-to-end business processes? If you were using the Open Text solutions for SAP, you would be. In this session, you will learn how integrating the worlds of enterprise applications and ECM can transform your business.
Breakout Session Series 6 »
Wednesday, September 16, 3:00pm –3:45pm
How Social Media Can Enable Better Teamwork, Faster Information Sharing and Smarter Decision-Making
John Myers, VP and General Manager, Open Text
The ongoing evolution of the Internet has provided many successful examples of how the latest in Web 2.0 technology can be harnessed to provide solutions that enable large groups of users to communicate and collaborate effectively in the consumer space (Facebook, MySpace, Flickr, etc.). Many of the concepts of "social networking" and "Web media" can bring tremendous value within organizations such as governments and enterprises; however the needs of such a solution are vastly different when it comes to providing a safe, secure, managed environment for this new kind of communication and collaboration.
This session will focus on how some of Open Text's latest offerings provide state-of-the art Web 2.0 capabilities that can enable organizations to work together better, faster, and smarter and at the same time meet the organization's needs for security and compliance.
ECM in the Office of the Privacy Commissioner
Dan Barnes, Senior IM Specialist, CORADIX Technology Consulting Ltd.
The Office of the Privacy Commissioner (OPC) has taken important steps to strengthen its Enterprise Content Management capability and now has in place a robust Information Management infrastructure and a modern Case Management solution.The OPC has also adopted electronic records as official records.Dan Barney, who led the project team that implemented the initiative, representing CORADIX Technology Consulting Ltd., will discuss the approach taken, the specific components of the initiative, and the tools implemented (RDIMS/eDOCS, Microsoft SharePoint, and CRM).
The Value of Content Archiving
Gilles Mousseau, Senior Technical Architect, Open Text
The Public Sector is not immune to the explosive growth in volume of unstructured content from an ever-growing number of content sources. Content comes in all shapes and forms and must adhere to retention and disposition schedules rules defined by Records Management rules.
By integrating Content Archiving with Content Management, you cansupport simple or complexContent Lifecyclewhile leveraging asingle, unified hardware independent storage platform. Contentremains activeeven when migrated from online to nearline devices based on the value of the content.Not all content is created equal. Some willbe dynamic while other content will be static.Digital media files tend to be very large and may not have the same storage and retention requirement than policies and procedures. Still all documents must be accessible by browsing or searching and viewed even if the application that was used to create it is no longer available.
Come to this session to learn about the value of Content Archiving.
Why Always Microsoft OR Open Text?
Jean Scott, Industry Market Development Manager, Canadian Federal Government, Microsoft
Grant Edgar, Senior Solutions Consultant, Open Text
Microsoft and Open Text are often viewed as competitors in the ECM marketplace. This is a perception in both the Public and Private sector. More often than not, Open Text complements Microsoft and vice versa and satisfies the sometimes conflicting requirements of collaborative content creation, messaging, business process management, portal-based information delivery, and information management compliance.
This session will feature presenters from Open Text and Microsoft speaking to our combined strength and how we can help your organization.
Register for the Canadian Public Sector Content Days!
