Hummingbird Customers

Welcome Former Hummingbird Customers

On October 2nd, 2006, Open Text acquired Hummingbird and became the largest independent vendor in Enterprise Content Management (ECM). The combined entity is better positioned to serve the ECM needs of global organizations with a much broader portfolio of products and solutions.

We are committed to ensuring you receive regular updates on the status of the integration of both companies. Please be assured that information will be posted regularly on this site as well will be delivered by mail and in person over the next several months. We appreciate your patience and continued support.

For more information on the product lines, please click on the icons below:

• Open Text Customer Support

Open Text Customer Support has the technical expertise and experience you need to get the most out of your investment in our technology.

Our staff of Product Specialists, Team Leaders, and Customer Service Representatives provides technical assistance to customers who are enrolled in each of our Support Programs. Our support teams handle questions on the use, configuration, and functionality of Open Text products. In addition, these teams can help to identify software issues, develop creative solutions, and document enhancement requests for consideration in future product releases.

By allowing each customer to select a level of service that corresponds with specific requirements, Open Text is able to deliver highly appropriate and effective service.

Please visit the Open Text Customer Support page for more information.

For Hummingbird Connectivity customers, please see the Connectivity Customer Support page.
For RedDot customers, please see the RedDot Customer Care page.