Roadmap to Enterprise 2.0

Open Text puts you in the fast lane to collaboration and compliance

In the past, many organizations have treated email as special content outside of their ECM strategy. Consequently, this silo treatment has given email repositories a reputation associated with unmanaged chaos and unquantifiable risk. Thanks to emerging 2.0 content and rich media, the content chaos can be left behind.

Open Text has the experience to help organizations take a holistic approach to their Enterprise 2.0 aspirations. We can create an organic view of content that ties Enterprise 2.0 into the broader ECM context, so that 2.0 content is both manageable and secure.

• Strategy | Solutions | Case Studies | Whitepapers | University of Waterloo Partnership | Are You Ready?

• An Effective Enterprise 2.0 Strategy

An effective Enterprise 2.0 strategy requires a holistic approach that factors in all of the 2.0 content being created. Open Text has an innovative track record in web-centricity, collaboration and search. We help organizations apply records and archiving rules to content across many systems--from email to SharePoint, SAP to Oracle, and our own content repositories.

The Foundation of a 2.0 Strategy:

• Experience Optimization

• Workgroup Optimization

• Enterprise 2.0 Content Management

• Make Enterprise 2.0 Content Safe

• Find Before Search

• ...more about the strategy  
  Experience Optimization: Optimize the end user experience through personalization, language preferences, analytics, voting, tagging, blogs and moderation.
  
  Workgroup Optimization: Optimize collaborative applications that enhance the variety of workgroup structures in an organization such as teams, projects, communities of practice and program offices.
  
  Enterprise 2.0 Content Management: Provide flexible use of wikis, forums, blogs, tagging, and real-time collaboration. Provide advanced handling of rich-media content, with special emphasis on video, which is quickly becoming the de-facto format for 2.0 style work.
  
  Make Enterprise 2.0 Content Safe: Manage Enterprise 2.0 content holistically alongside other content repositories providing a consistent implementation of archiving, disposition, retention and compliance policies.
  
  Find Before Search: Intuitively find and deliver information relevant to the user’s then-current context and present that information without the user explicitly searching for the same.
  
  Download Social Computing for Organizations (requires registration)

• Enterprise 2.0 Solutions

Open Text solutions are aimed at collaboration and social computing requirements behind the firewall. These solutions are a natural extension of customers' current ECM initiatives, ensuring a tight link to existing content and processes, as well as to Web 2.0 enablement of public Web sites, intranets and extranets.

• ECM - Extended Collaboration, a solution designed to provide the building blocks to help Livelink ECM customers implement 2.0 technologies.

• ...more  
  Sharing Expertise and Promoting Best Practices within Communities:
  
  Organizations can effectively interconnect their islands of knowledge and expertise, enabling employees with similar goals and challenges to connect with one another. They can create a support network to share news ideas and opportunities, establish standards and best practices, and work more effectively with customers and partners. Livelink ECM - Extended Collaboration also offers the ability to place content from the communities environment under secure records management controls.
  
  Enhancing Organizational Agility with Project Management:
  
  Dedicated project workspaces can create a sense of focus for team members. Coordinators can form project teams on the fly-adding team members and assigning multiple roles and tasks within a Web-based interface. All relevant project information-including plans, documents, task lists, and URLs-is consolidated and stored in the project space for easy access. Communication among project members can be captured within threaded discussions and integrated with popular email systems for desktop delivery.
  
  Access to People and Information in Real-Time
  
  Real-time capabilities provide the ability to collaborate in an ad-hoc, spontaneous fashion within the secure walls of an organization. Support for team meetings, instant messaging, screen and application sharing, as well as shared collaborative workspaces will improve teamwork and enhance productivity.
  
  ...find out more about ECM - Extended Collaboration

• RedDot Web Content Management, a solution designed for Web 2.0 Content Publishing and Personalization. RedDot is an Open Text Solutions Group. ...more

• Artesia, solutions designed for enterprise digital asset management -- Artesia, an Open Text Solutions Group

• Enterprise 2.0 Case Studies

Bank of Montreal

Open Text helps major financial institutions launch new systems based on Web 2.0 tools to foster collaboration among employees worldwide...more

International Standards Organization (ISO)

International Standards Organization (ISO) had the challenge of developing and publishing standards faster to match evolving market needs, but, at the same time, fully preserving the "due process" ensuring openness, transparency and the application of the consensus principle to international standards development. ... more

• Enterprise 2.0 Whitepapers

• Planting the Seeds of Innovation

Open Text Partners with the University of Waterloo to Create Leading Institute for Web 2.0 and Digital Media

“From Facebook to YouTube to Wikipedia, we are witnessing a revolution in the way consumers socialize, share knowledge and harness collective intelligence,” said Tom Jenkins, Executive Chairman and Chief Strategy Officer for Open Text. “But we’ve only just begun. There’s enormous potential to build on what’s been created so far, and apply these new technologies to business, government and culture in new and exciting ways. Through our partnership with the University of Waterloo, we’re planting the seeds of that innovation right here in the Waterloo Region.” More about the partnership.

See highlights of this initiative on the Stratford Institute OTO community (registration required).

• Are You Ready for Enterprise 2.0?

Do you think your organization is ready for Enterprise 2.0?

• What steps should you take to accelerate your organization to achieve Enterprise 2.0 readiness?  

• How do you avoid roadblocks?  

• Visit www.areyouready.org to complete an assessment of your organization and where you are on the road to Enterprise 2.0.